Called in. Spoke to Tony. My refrigerator was not working...he trouble shooted with me and TADA it started working. Most companies would send in a technician and charge the customer an arm and a leg. Tony didn't. Thanks for your help Tony.
Tony came to fix my dryer shortly after I had called him. He was able to come to a solution pretty quickly and his rates were reasonable. Friendly demeanor, prompt service, and he even offered to follow-up. Great work Tony