Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (344 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

In-Unit Central Air Repair

As with most repairs, this one ended up snowballing into a multi-part issue. The central unit stopped blowing air throughout the unit, and there was a buzzing that sounded while it was turned on.
A motor repair was needed, but a few other parts also ended up being broken. Thankfully, all the parts were in my repairmans truck, and he was a whiz who finished it all up in under an hour. Worth the week long wait for an appointment!

Approximate cost of services:
$950.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Vaughan, ON
10/10

Excellent Service and Technicians

The technicians came to fix my AC as the motor went and they were great. Called 1 hour prior to coming and were very knowledgeable and great. Very reliable company and have used them for years.

Approximate cost of services:
$0.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
3/10

Repair of Aqua Therm 30 unit

Myself the owner and the tenants are totally dissatisfied with the work of this company. I have paid $5418(before taxes) to replace/repair this Aqua Therm 30 Unit. There doesnt seem to be any warranty of the replaced unit ot the labour.??? Totally dissatisfied, hope that the AC works now and the company stands behind the new part and the labour.

Approximate cost of services:
$545.00
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Company Response

Good Day,
After reviewing your file it has come to our attention that your paid bill amount was: $615.85. Please note the warranty on your replaced parts expired JULY 27, 2021. However, you were only charged for labour. Despite the parts being outside of the manufacturers warranty you were not charged for parts as a courtesy. We hope this clarifies your concerns and that you continue to enjoy your unit which has been repaired and is now cooling.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC cleaning/ maintenance

The technician was very professional and explained what he did. Called one hour before and was on time. It is a very reliable company as we have done business with them for 5 years

Approximate cost of services:
$250.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner repair

Condo air conditioner wasnt working. The repair man was so through and efficient and he was very pleasant and his repair did the trick with great success. Highly recommend.

Approximate cost of services:
$200.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

AC making a noisy sound.

Very informative and helpful. He knew exactly where the sound was coming from and recommended the right solution

Approximate cost of services:
$0.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Air condition repair

They fixed my Ac, he knew what he was talking about. He even fixed my Thermostat

Approximate cost of services:
$300.00
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Company Response

Hi,

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

M218 in North York
M218 in North York
1 review Toronto, ON
10/10

A/C HVAC Repair

The technician was friendly, professional and did a great repair job on my HVAC repair. I will definitely use them again.

Approximate cost of services:
$645.00
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Company Response

Hi M218,

thank you for the kind words. we appreciate the great feedback.

Thermo Cool Mechanical

barrylawrence
barrylawrence
0 reviews Toronto, ON
10/10

I needed a heat pump and they were my go-to company.

I didn't put in the price because it depends on the situation - what kind of heat pump - what else has to be done, etc. However what will be common is that you want to trust in both the company and the service technician who comes to your home. The technician who came and took the old unit out to look at it was great. He explained why he had to take it with him and what he was going to look for. I then received an email describing two options: repair or replace. Based on my own research I decided on replace. The technician who came to put the new one in was just as good! They were both clean, efficient, polite, full of explanation for anything I asked about or questioned, and very respectful of the client (that's me!). When I say I hope not to need them again it's because I hope I don't have any problems for many years, but if I do - then I will certainly call them again.

Approximate cost of services:
$1.00
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Company Response

Hi Barry

Thank you for your review we greatly appreciate the positive feedback. We will be here for all your needs if needed.

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace replacement

From booking appointment to work completion was first class all the way and very professional and friendly service.

Approximate cost of services:
$4,400.00
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Company Response

Hi There

thank you for such a great review, we pride ourselves with the work we do.

Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.