2 Bedroom Move - Richmond to PoCo
I hired My City Movers recently to move from an apartment in Richmond to a townhouse in PoCo. Due to an error on both our parts (I didn't read confirmation email correctly, Vadim didn't write down the proper date) - my move was accidentally booked in July as oppose to June. Vadim (the owner), was super helpful in fixing this mistake and ended up sending a crew to my place about 3 hours later. He even drove one mover in his truck to the location to make up the complete 3 person team. The movers themselves were fast, and used carpet protectors / removed their shoes to protect the carpet at my new place. They weren't perfect.. there were a few knicks here and there (including damaging of my kitchen countertop at the new place - they were moving a very heavy sectional up a tight flight of stairs), but all things considered.. I was pleased and would recommend this company.
- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for choosing us as your movers in Richmond. We were really happy that we could help promptly despite the booking confusion on both ends! We really understand how hard it can be to find a professional moving company you can work with and we're super glad you chose us to assist you move. If there's anything else moving related we can do to assist you please let us know. On behalf of everyone here at My City Movers ltd, I want to wish you all the very best in your new home.
Warm regards,
Vadim Zavialov.