Distinctive Interlocking

Its been 3 years since my backyard patio and front yard walkway was done (April 2019). I've been reaching out to Ryan the last few years (each season). After the first year stones started moving, dropping and sealant cracking. So far this company doesn't honour the warranty offered at time of booking and based on reviews from others the last few years since, it's clear I'm not alone. In the last few years it is very difficult to get someone else to come do the repairs to an existing Patio, for them its too small a job and most companies who have tried to squeeze me in the last few years have simply run out of time in the season because they are busy and this is not a priority for them. I've not reached out to Ryan this season (tired of the lack of response from previous) wondering if anyone has had success yet? For new potential clients, here is what my hardscape looks like after 3 full seasons. I've not touched the original work, so for new customers don't waste your time and money. Find a referral from someone you know, check the work in person years later. Ask about warranty and have them prove they honour it!