ProLogic Comfort Solutions

Thanks!
"Prologic COMFORT SOLUTIONS"
Hope you enjoy
my little "Poem of Gratitude!"
******************************

"Prologic COMFORT SOLUTIONS"
Your call- when you have no heat,
When your fingers are like icicles,
& you just can't feel your feet!
A week of FURNACE research-
'Cuz my "PILOT" would NOT light!
Cleaned parts, but still NO Fire!
Tried from morning until night.

Convinced it was my GAS VALVE;
Too costly to repair,
I'd resolved to BUY a FURNACE,
Just to END my cold nightmare!
Age: 27 years; my HVAC-
But, I'm selling my house soon
If it could only last a bit longer,
I'd truly be over-the-moon!

So, DECISION was MADE...
Tech. instructed; venting
holes to cut,
Energy Auditor- coming soon-
No WAIT! (Now, there's a really big "BUT!")
Keith, from "Prologic", returned my call...
Before THAT deal was done!
Wanted to come & check things out---
I said; "Keith, I wanna meet you, PLEASE, Come!"

Just as promised, in one hour
Keith & Brandon did appear;
2-Knights-in-Shining-Tool-Belts...
Could instantly quell my fear!
So, frustrated & exhausted;
My head still in a haze...
Then, a sweet SURPRISE- a moment later---
MY FURNACE was all A-BLAZE!!!

Turned out to be MY ERROR!!!
In shock- feelin' like a Dumb-Lass!
I'd failed to turn my "PILOT" dial-
Far ENOUGH to OPEN UP the GAS!
Stunned & super-embarrassed;
Missed "The Forest for the Trees"...
My "Prologic" team had a chuckle,
As I nearly fell to my knees!

Still wary of Winter & Safety,
With my furnace being so OLD,
I voiced my deepest worry;
"Could I SOON be in the COLD?
So, Keith performed a Check-up;
Heat Exchanger, Valve & Coil...
For which he removed my blower-
"Rest assured; NO soot, NO soil!"

To think that I almost bought NEW;
@ Twenty-Five Hundred or more!
When such a minor oversight...
Was REALLY at the core!
Beware! Unscrupulous Salesmen-
Who SELL what YOU DON'T NEED!
Or suggest you "Lease a System"-
ALL in the name of GREED!

Relieved-but, I've ruined my ceiling!
T'was recently repaired by me-
Keith thoughtfully cut me a patch---
Keith ROCKS! I think you'll agree!
Now, MY 1st dealing with "Prologic"
Did NOT involve a big SALE
But, some guys would take advantage...
By replacing what DID NOT FAIL!

So, listen up - I'm talking to YOU!
If you have any issues with TRUST,
Especially gals, who feel, like me;
"Peace of Mind" is an absolute MUST!
Sending some "Sloppy Kisses",
From 2 puppies who weathered this storm...
To a MAN who got
"A little POOP on his BOOTS"...
To make us; Safe, Happy & WARM!

*********** THE END **********

*Dear Keith & Brandon,
Thank you for your Service, Smiles & Hugs! Very refreshing to meet gentlemen who understand that great & lasting businesses are born of Honesty, Integrity & Respect for their Clients; with consideration for their immediate & long-term needs!

*POSITIVE "Word-of-Mouth"
Will ALWAYS be your BEST form of Advertisement!
To that point -
I've already shared your "Contact Information" with several friends & neighbours!
ALL THE BEST! MERRY CHRISTMAS!

Loraine
Stoney Creek, ON