Big City Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K1B 5N3
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Reviews for Big City Windows And Doors

Average customer rating:
9.6 10 (158 reviews)

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Chris Delahunt from Ottawa
Chris Delahunt from Ottawa
1 review Ottawa, ON
9/10

Window replacement

We looked into windows a year ago, but put it off until end of Feb when a sale convinced us to do 2 windows where condensation was causing issues. They arrived when expected, cleared snow off the roof to access the windows, layed down mats and got to work. The work took much longer than anticipated (areas surrounding the frame were rotten and needed replacing), they took care of it and cleaned up after themselves and replaced the window fixtures. The windows made a huge improvement, and the initial advice on picking the type/style was appreciated and turned out well. It was well worth the investment and we are very pleased.

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Glad to know you're pleased. Sorry that it had taken a little longer than expected. Happy to know that all looks great.

Chahreddine from Ottawa
Chahreddine from Ottawa
1 review Ottawa, ON
10/10

put new windows

Thanks so much Andre and Vladimir for the high quality service. I am happy with the new windows installed in my house. Overall, I think you did an amazing job. I will eventually hire you to replace the remaining windows in up-coming years. Good Job

Approximate cost of services:
$2,000.00
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Company Response

Thank you Chahreddine,

We happy that you like everything! We would like to do more business with you!

Kevin Magee from Ottawa
Kevin Magee from Ottawa
1 review Ottawa, ON
9/10

Front door replacement

I was looking for a front door and was contacted by Big City just around that time. The sales rep was very personable and patient with us changing our minds several times. When they Came to install approx 4 weeks later as had been the time frame we were quoted they did an excellent job in approx half a day. The door looks beautiful and the trim work was exceptional. Good job done.

Approximate cost of services:
$4,500.00
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Company Response

Thanks Kevin for taking the time to write a review.

Linda from Ottawa
Linda from Ottawa
1 review Ottawa, ON
10/10

3 Windows

Andrey and Vladimir did a top quality professional job! From start to finish I have received excellent service. I love the look of the windows, the quality of the craftsmanship, the screens and the mechanisms. I will definitely use Big City Windows again!

Approximate cost of services:
$1,800.00
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Company Response

Thank you Linda, we appreciate your business and thank you for the great review. Looking forward to hear from you in the future.

S McLuskey
S McLuskey
3 reviews Ottawa, ON
10/10

Sliding door and windows

I was very happy with the installation of my sliding door and windows. The fellows did a great job and took time to make sure things were correct. I am very happy with the sliding door and window so far. It was the coldest day yesterday and there were no drafts coming in. It was nice and warm! I can't wait to get the rest of the windows replaced this year.

Approximate cost of services:
$4,500.00
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Company Response

Thank you, we will see you soon for the rest of the windows :)

Anthony Comunale from Ottawa
Anthony Comunale from Ottawa
1 review Ottawa, ON
10/10

Windows and doors

Best windows and door company in Ottawa by far, my husband Kevin and I could not believe how great the installers were. We are really noticing the difference in how much warmer our house is, now that we have quality windows. Very affordable and we would recommend Big City windows and doors to all our friends and neighbours

Approximate cost of services:
$5,025.00
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Company Response

Thanks for the kind words and the recommendation Anthony.

Roma from Ottawa
Roma from Ottawa
1 review Ottawa, ON
10/10

Window Installation

Had such excellent experience with Big City they answered all my concerns and where very helpful through out the whole process of work I recommend them to everyone they are amazing at what they do and have the best customer service

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you and we greatly appreciate your business.

HeartO2 Corporation from New York
HeartO2 Corporation from New York
1 review Ottawa, ON
10/10

Windows & Doors

HeartO2 Corporation is extremely satisfied with the excellent service from Big City Windows and Doors. The boys over there were efficient and provided great customer service. We will definitely use them again for our next window purchase! Thank you again to Andrey and Stas!!!
https://www.facebook.com/HeartO2Corporation
https://twitter.com/HeartO2Corp

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

It was great dealing with you Paul, thank you very much for your business and looking forward dealing with your next rental properties.

Serena  from Ottawa
Serena from Ottawa
1 review Ottawa, ON
10/10

Windows and doors

Just had my patio doors installed by Big City Windows and Doors. What a great company. The service was spot on from the quote right through to the completion of the work. The quality of the product was so well made. Project stayed on budget and on time like promised. The house looks amazing with our new patio door, defiantly reccomend them anyone in ottawa and sorrounding area.

Approximate cost of services:
$2,295.00
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Company Response

Thank you Serena, it was great dealing with you and your husband. I hope you are enjoying the new patio door on cold days like today!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big City Windows And Doors

Why Big City Windows?

From the beginning to end Big City Windows and Doors Ottawa provides high performing windows and doors for home owners, renovators and builders through out Ottawa area. Our top qualified experienced staff will guide you through our easy step process to get your exact requirements and specifications for any and all windows and doors.

We guarantee each of our employees are committed to find what best suits you, your home and your budget. We can promise you that we have many options and stand behind our product a 100 percent.

All of our windows and doors at Big City Windows and Doors Ottawa have a warranty, giving all of our customers value, comfort and peace of mind. Big City Windows and Doors Ottawa stands for exceptional and reliable customer care, reasonable rates and producing the best possible design, options and products for you.

We invite you to call: 613.737.0077 or email: contact@bigcitywindows.com to Request FREE Estimate today or visit our showroom at 1417A Cyrville Rd., Ottawa, Ontario K1B 3L7

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, uPVC Windows, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Slider Windows, Hung Windows, Egress Windows, Picture Windows, Aluminium Windows, Entry Doors, Patio Doors, Sliding Doors, French Doors, Storm Doors, Porch Enclosures, Steel Doors, Fiberglas Doors, Multipoint Locks, 2D Hinges, Wood Doors, Glass Units, Basement, Kitchen, Bathroom, Stretch Ceiling.
SERVICES
Windows and Doors Sales and Installations, Windows Replacement, Vinyl Windows, Green On Rebate, Renovation Services, Basement Renovation / Finishing / Remodeling, Kitchen Renovation / Remodeling, Bathroom Renovation / Remodeling, Hardwood Floors, Tiles, Laminate, Drywall and Taping, Painting.
BRANDS
Window City, Vinyl-Pro, York Aluminum, Novatech, Trimlite, Verre Select, Ocean View, Cobra Doors.
STYLES
Heritage Windows, Heritage Maximum Windows, Classic Windows, Casement Windows, Slider Windows, Awning Windows, Hung Windows, Fixed Windows, Bay Window, Bow Window, Sliding Doors, Porch Enclosures, Entry Doors,
SPECIALITIES
Windows, Doors, Stretch Ceilings, Renovations.
WEBSITE
https://www.bigcitywindows.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Credit Cards, Financing
LICENSES
Fully Licenced
MEMBERSHIPS
BBB, SAWDAC, Window Wise, Green On, Ottawa Chamber Of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
SAWDAC, Window Wise, Flexible Stone
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.