Clogged drain causing water leaking into basement
My overall experience with your company exceeded my expectation! I had a problem with water leaking in a rental property.After trying to figure it out, I called Rooters and I was impressed with how helpful every one was from start to finish and in less than 3 hours of my phone call. Joanne was friendly when she took my info, then I had to call back to verify my contact details and I think it was Martha I spoke to and again she was friendly and helpful and the process you have in place allowed her to pick up where Joanne left off. I get a phone call telling me someone is on the way. Robert called to let me know no one was at home, rather than just leave as often repair or trades people do. Then relief as he assures me the problem has been fixed and why it occurred with yet again a pleasant manner. Thank you for making a stressfull issue for me a non event and I would not hesistate to use or recommend your services. Thank You
- Approximate cost of services:
- $400.00
- Company Response
Dear Nancy,
We appreciate you taking the time to write such a glowing review of our services. It is great to hear that our system works and our customers are happy!
Thank you from The Team at Mr Rooter Plumbing.