Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

From the initial sales meeting with John, to working with Regi and the entire construction team, we had a great experience. We felt that we worked together to get the pool we wanted and appreciated the suggestions, pointing out and addressing aspects we didn't consider. We also appreciated that they were flexible in terms of meeting times since both of us work and have kids in numerous activities. The quality of work and project management was excellent. Everyone was friendly, patient and responsive in answering questions, and followed up on any outstanding items. To be honest, as were getting close to completion we knew were going to miss having them around. We would definitely recommend Backyard Getaways to anyone who asks.

Approximate cost of services:
$0.00
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10/10

My overall experience with your company exceeded my expectation! I had a problem with water leaking in a rental property.After trying to figure it out, I called Rooters and I was impressed with how helpful every one was from start to finish and in less than 3 hours of my phone call. Joanne was friendly when she took my info, then I had to call back to verify my contact details and I think it was Martha I spoke to and again she was friendly and helpful and the process you have in place allowed her to pick up where Joanne left off. I get a phone call telling me someone is on the way. Robert called to let me know no one was at home, rather than just leave as often repair or trades people do. Then relief as he assures me the problem has been fixed and why it occurred with yet again a pleasant manner. Thank you for making a stressfull issue for me a non event and I would not hesistate to use or recommend your services. Thank You

Approximate cost of services:
$400.00
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Company Response

Dear Nancy,

We appreciate you taking the time to write such a glowing review of our services. It is great to hear that our system works and our customers are happy!

Thank you from The Team at Mr Rooter Plumbing.