Infinity Lock

Locks & Locksmiths
Toronto ON M5R 2E1
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63%

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Reviews by rating (past 12 months)

Reviews for Infinity Lock

Average customer rating:
6.4 10 (8 reviews)

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Paul kurtz from Brampton
Paul kurtz from Brampton
7 reviews Vaughan, ON
10/10

Re-Key locks

I was given their number as a reference, called them for service. They came out next day, rekeyed my condo unit and mailbox in a short amount of time. Trust and honesty go a long way in this business. They took the time to explain what they were doing.

Approximate cost of services:
$300.00
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Kevyn in Hamilton
Kevyn in Hamilton
2 reviews North York, ON
10/10

Replaced lock

This is the kind of home repair you dread. Something goes wrong, and you can't leave home until it's fixed. In my case, it was a front door lock that broke. The key would not go all the way in.

The CSR told me what it would cost, and what the timing would be. The technician called an hour before arrival. He explained what he was doing and why, and confirmed the cost.

Yes, it was expensive, but it got done well and fast, and the communication was superb.

Approximate cost of services:
$560.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Quick mailbox lock replacement

Called Infinity Lock to request a replacement mailbox lock in a condo as the previous tenant didnt return the key. I received a callback within the hour and got an appointment within 2 days.
The technician called Friday morning to confirm that he was on his way and then again to let me know that hed arrived. He then removed the old lock discreetly and had the new one installed in 10 minutes. Very courteous and professional service.

Approximate cost of services:
$150.00
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John in Toronto
John in Toronto
6 reviews Toronto, ON
10/10

Lock Replacement

Infiniti lock has always served this property well, with quick, reliable service at reasonable prices.

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Toronto, ON
1/10

No warranty, takes 2 weeks for a replacement key

The key bent and would not work after only a few months. When I called they informed me there is no warranty on their product so have to pay full replacement cost. They also informed me that it takes on average 2 weeks to get a replacement key (which basically means you need to leave your door unlocked when you leave the house if you do not have a spare).

Approximate cost of services:
$40.00
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Private User
Private User
Private User reviews Barrie, ON
0/10

Unprofessional lock change

Our condo hired this company to change our locks. They changed my units lock when I was at work. I arrived home to an open door. They never locked up when they finished, and it was left unlocked all day. Extremely unprofessional and frustrating.

Approximate cost of services:
$50.00
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Etha in Old Toronto
Etha in Old Toronto
2 reviews Toronto, ON
0/10

Terrible service!

Teribble service. Technician never showed up. The guy on the phone is extremely rude. Never using their service again! I tried calling them guy on the phone said its not even 5 yet, technician will show up before 5. He never showed up. Lost money at work because i had to leave work early because of these pricks. Dont even try calling them. Dont waste your time with these unprofessionals. I recommend you using someone else in the area. Im 100% sure they will do better job!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON

First Review

10/10

Great service with very reasonable pirces

This contractor is the most honest ones.Great service with amazing prices!
Replaced a metal double door for a great price!
they are on time and as a family business, they run it well.

Approximate cost of services:
$1,500.00
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