Nest installation, furnace & ac protection plan
Friendly and quick customer service. good reps who are prompt and helpful. got a free NEST for buying a protection plan (5yrs) for furnace / ac.
couple of issues though.
1. Try not showing up at people's doorsteps without appointment saying Enbridge intimates you about all new move ins because i believe that's not true at all. Customers become suspicious and trust issues creep in with so many companies in GTA trying to con people.
2. Before selling additional stuff like water filtration system, hot water tank do a complete analysis of whether the customer needs it or not. Just by looking at calcium deposits in the filter you cannot scare the customer into buying one. I took a second opinion from a very reputed company and i was told otherwise in spite of the fact that i was ready to get one.
Apart from this the job they did was very satisfactory. Waiting for when the actual time for service comes as per the contract terms.
- Approximate cost of services:
- $2,560.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are concerned to hear your review but we are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving. If there is anything I can assist you in please do not hesitate to call in to 1 877-363-9588 or email info@simplycomfort.ca Attention: Elisabeth.