Don't sign anything with Simply Comfort!!!
DO NOT SIGN UP WITH THIS COMPANY!!!!!!
after the initial consultation and signing, the company has been a nightmare to deal with. From the duct work install that was supposed to be completed in 5 days that took a month. To the mess they made in my house.
They say free installation but do not tell you until after the furnace and AC are in your house that there is a hefty charge to connect it to the electrical panel.
Between dispatch and staff, no one knows why they are coming to my house until they arrive and are often confused as to why the work has not yet been completed.
Do yourself a favour, go somewhere else.
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Anthony,
Thank you for providing us with your feedback, although we are dismayed to hear of your dissatisfaction with Simply Comfort. At Simply Comfort we are constantly striving to provide the best customer experience but are also always learning. As per our records, I can see that you have been in regular contact with our Dispatching Department and see that all your concerns have been resolved.
If there is anything else I can help you with, please do not hesitate to reach out to us directly.
Best Regards,
Allison
Senior Customer Relations Manager