Cosmopolitan Heating And Cooling Services

Heating & Air Conditioning
Mississauga ON L5J 4N1
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Write a Review

PC
PC
5 reviews Toronto, ON
10/10

Broken Thermostat

No heat from furnace on a Saturday afternoon. Called Cosmopolitan. Technician (forgot his name) was able to come and assess the situation the same day. He discovered the problem: a broken iComfort thermostat. He does not have an unit on hand to replace and so he rewired the furnace so that I could have heat when needed (very much appreciated). Ather Hassan (the engineer who sold me the furnace in 2012) phoned me up on Monday to follow-up. He brought in the new icomfort unit and installed it. He was meticulous and ran many tests on the unit before leaving. The engineers I have met so far through Cosmopolitan have been superb. I also appreciated the ease of getting through to a live agent at Cosmopolitan. The only area for improvement is in the call centre staff's attention to detail such as noting which telephone number to call you back with.

Approximate cost of services:
$0.00
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