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Peace of mind

Heating & Air Conditioning
South End NB E2L 3J7
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HomeStars  >  Heating & Air Conditioning in Halifax  >  Peace of mind  >  Service charge too much.
Dave in Dartmouth
Dave in Dartmouth
1 review Dartmouth, NS
4/10

Service charge too much.

Charged 2 hrs labor when 1.15 minutes service provided which included technician going out to get the part he needed. Time verified by tenant. We were away on vacation otherwise my husband would have fixed the issue. The problem was an easy fix and we estimated that it would be repaired within 1 hour service call. We were surprised to be charge for 2 hour service. So is it right that we be charged for the full second hour of labor when the service technician was only there for 15 min. In the second hour.
Would it have made a difference if the technician had the part he needed to do the repair?

Approximate cost of services:
$343.79
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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