John The Plumber

Plumbing
Ottawa ON K2G 0G3
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HomeStars
Plumbing
John The Plumber
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81%

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Reviews by rating (past 12 months)

Reviews for John The Plumber

Average customer rating:
8.9 10 (10 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Excellent Professional Service

In February 2023, at the end of Jonathans first visit when he successfully stopped three different house faucets from dripping (drips that a different plumber had not been able to fix), we asked him whether he could repair our malfunctioning bidet and increase the water pressure in a third floor shower. He said that he could and followed up with a detailed estimate. When the parts he had quoted on were not available, he explained that he would be sourcing more expensive reliable substitutes without increasing the cost to us.
On the morning of June 28, 2023, Jonathan arrived with Aaron and Dawson; and by the end of the day we had a bidet and shower that were functioning better than they had ever done since they were first installed. These professionals explained what they were doing and the uniqueness of these tasks, took the care and time to get things right, and made things easy for us after their departure (e.g., by cutting a neat 12x12 hole in the wall behind the shower that could be easily covered with a standard access panel, by tidily caulking, by clearing up debris, by explaining warranty). The unsung hero behind the scene was, of course, Sherrie, who was unfailingly courteous and always available as contact. All in all, a most positive experience with Jonathan and the team.
BH

Approximate cost of services:
$2,500.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Clogged bathtub drain

Dawson from John the Plumber did an amazing job helping me fix my drainage problem. He was quick, professional and friendly. I would definitely use this company again!

Approximate cost of services:
$290.00
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Washer
Washer
1 review Ottawa, ON
10/10

Leaking pipe on my washer

This is my third time using John the Plumber. I am always happy that my call is answered and dispatched very close to the time I call. I dont have to wait for days to have my problem fixed.
Eric is polite and pleasant, and gets the job done properly every time. Thank you.

Approximate cost of services:
$220.00
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Kevin
Kevin
1 review Mississauga, ON
10/10

Efficient performance

Michael arrived within the promised time slot and was very professional, friendly and efficient .... would gladly recommend them to friends and neighbours.

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Great Plumbing

Michael from John the Plumber did a great job and explained what was happening and how he fixed the problems. He arrived in the middle of the timeframe and was polite and knowledgeable. Would definitely recommend.

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Ancient multi unit house pipe replacements

A nightmare of a situation where the plumber had to go back and forth between 2 different rental addresses and an off-site landlord. My plumber did so much more than just pipes! He was incredibly understanding and patient, and completely went above and beyond - he even fixed the hinges on my pantry door while he was here! Crispin did a thorough job but moved quickly and paid special care that he was working within peoples homes, in their lives. It really made all the difference and he was able to lead his team quickly to do the job with minimal disruption. Thank you so much for your compassion and cleanliness

Approximate cost of services:
$350.00
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Olivier from Orleans
Olivier from Orleans
5 reviews Ottawa, ON
10/10

Repair laundry sink taps - leaking

Tomas F. Showed up on time and was courteous and professional
Everything was done to my satisfaction
I would not hesitate to recommend John the Plumber to my friends and family

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Ottawa, ON
4/10

Water pressure test

Needed to have my water pressure assessed. Was clear that was the job. He didn’t bring a water pressure gauge. Could only guess what the psi was in the house. 200 $

Approximate cost of services:
$200.00
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Private User
Private User
Private User reviews Ottawa, ON
5/10

Did good work, but at $300/hour

He was pleasant and did a fine job, though he did profess to have no idea how to fix a few little things we asked about. Be warned though, that thanks to a system of something like "shop charges" an hour's work did cost 300 dollars, which seems a bit steep.

Approximate cost of services:
$300.00
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FC from Ottawa
FC from Ottawa
1 review Ottawa, ON

First Review

10/10

Plumbing Inspection

As new home-owners, we wanted a full plumbing inspection and 101 basics course on maintenance. Irish Mike was great - he took the time to explain everything to us and check everything in our house. Fastest service ever and very worthwhile!

Approximate cost of services:
$150.00
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