Thomson Industries Ltd

Heating & Air Conditioning
Port Coquitlam BC V3C
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HomeStars  >  Heating & Air Conditioning in Langley  >  Thomson Industries Ltd  >  Horrible Experience with Thomson Industries Ltd
Frank Sommers from North Vancouver
Frank Sommers from North Vancouver
4 reviews North Vancouver, BC
0/10

Horrible Experience with Thomson Industries Ltd

Horrible Experience with Thomson Industries Ltd.
Very difficult to deal with and gets worst with when I had to escalate my issues withmanagement.
Billing is very vague.
No parts breakout or explanation of services on invoices. Just one lump sum.
Would not recommend!

Approximate cost of services:
$535.00
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Company Response

Frank, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (778) 652-8373. Thank you!