Tempasure Heating And Air Conditioning

Our hot water tank sprung a leak at 1 am on Boxing Day, leaving us without water for bathing or dishes. Our previous HVAC company didn’t have the capacity or inventory to help us out. We were desperate enough to contemplate locking into an interminable rental agreement! Thankfully, a friend passed along Len’s name and contact info. He got back to me within 15 minutes, listened patiently to our problem, and talked us through different options — all this while he was on holiday! There was no pressure at all — he didn’t try to up-sell us or even cajole us into choosing his company. A few hours later, he had solid quotes for us, and had figured out how to get us a new tank installed ASAP without having to pay jacked-up holiday-hour premiums. Everyone involved in the process was truly lovely — and vigilant about COVID protocols. About a day later, Hakim came by to remove our old tank and install the new one — without any hiccups, and for even less than the original quote. We’re so grateful to Tempasure — they’re honest, decent, thoughtful, and do excellent work. I have only good things to say!