Wildlife Shield

Pest & Animal Control
Toronto ON M5A 1K8
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Reviews for Wildlife Shield

Average customer rating:
8.5 10 (34 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Pest Control

Professional and friendly. Didn’t let some inclement weather get in the way of finishing the job. Revised initial estimate when it was found that less work was required than originally thought.

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Thank your for this review. We appreciate the positive feedback and we are happy to hear that things have gone well. If the issue reappears please let us know and we would be more than happy to help!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service

So impressed with the service Wildlife Shield provided. They returned my initial enquiry phone call promptly and were able to give me a speedy appointment. The technician Richard arrived exactly on time and was totally efficient and helpful. We were dealing with raccoons, squirrels and mice thanks to the freezing weather and he rapidly addressed all these concerns. He even called in another technician so they could speed up the process as we were due for plunging temperatures and freezing rain that afternoon and he wanted to get the job done for us. His attitude was so cheerful and positive - despite the awful weather. This is a knowledgeable company and a pleasure to work with. Would highly recommend.

Approximate cost of services:
$650.00
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Company Response

Thank you for taking the time and writing this testimonial. Some jobs can be more complected than other but hiring a company with depth and experience is beneficial. If the issue persist in any capacity please let us know and we iwll be more than happy to help! Thanks again

SN in Toronto
SN in Toronto
8 reviews Toronto, ON
10/10

Squirrel problem solved

This fall we started to hear squirrels in our roof crawl space. Worried that they were going to settle in for the winter, we contacted Wildlife Shield. Richard came out very quickly and assessed the situation. We don't have indoor attic access, but Richard quickly set up a ladder outside and found several possible access holes. He set up a one-way hatch so that they would leave and not be able to return, and patched the other holes. The squirrels are now gone. We also received several follow up calls from the company to ensure that the problem had been resolved that we were satisfied. Impressive service -- these are good, knowledgeable, and professional people. Highly recommended.

Approximate cost of services:
$275.00
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Company Response

We are very glad you are no longer dealing with any squirrels in your attic. The lack of an attic hatch can sometimes complicate matters but our technicians are experienced and can deal with whatever comes their way. Thank you for taking the time and writing this review!

eleyouth in Toronto
eleyouth in Toronto
1 review Toronto, ON
10/10

problem solved!

We had an ongoing squirrel problem and we were dealing with another wildlife company for almost 3 months. They kept coming back and claimed they fixed the problem every time even though animals were making a racket every day and night.
We had enough and called Wildlife shield for a consultation and to get a second opinion. Richard came for an inspection and spotted more than a few entry points that the other company had missed during their 7 or 8 visits to our property.
He installed a one way door, sealed up a few areas of concern and reinforced about 20 feet of our roof edge.Within a few days noises stopped. Instead of us having to call them and play what seemed to be an endless phone tag (like with the previous contractor) they actually were proactive followed up to make sure we weren't hearing any noises and came back to make sure everything was in order and to remove their equipment.
Great service and great value. Problem solved. Thank you guys!

Approximate cost of services:
$675.00
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Company Response

Thank you for taking the time and writing this review. We are happy that Richard was able to detect areas that were missed and that you are now squirrel free. Let us know if these pesky guys come back and we will gladly come back and inspect the area!

John from Toronto
John from Toronto
5 reviews Toronto, ON
0/10

Disgusting diaster!

We suspected we had rats in the basement, and called for help.

Without setting a single trap the person who visited loaded the inside of our house with poison, on two separate visits. He said that if the rats died inside the house, the smell would only last 3 days to 1 week at the most.

Wrong.

Our basement has smelled like dead rats for over a month.

Other members from the company have acknowledged that using poison in the house before setting traps was absolutely the wrong thing to do. They said "rule number 1 is don't use poison in the house". Well, they broke their own rule #1.

They have visited multiple times to try and alleviate the odor with chemicals, but let me tell you NOTHING got rid of the dead rat smell.

They also set traps, but only after the rats were already dead.

We have a finished basement which is usually the main area for our kids to play and for our entertainment room. We have not been able to use our basement for over a month.

Unless we tear out walls, we are going to have dead rats in our house forever.

We spend nearly $400 for this "service".

Approximate cost of services:
$350.00
2 of 2 people found this review helpful.
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Company Response

John,

We are happy to hear that the advanced rat infestation you were experiencing has been resolved. Please let us know if activity persists and we will gladly continue to follow up like we have at no additional cost.

As far as the smell is concerned we would like to mention a couple of things about your case.

The smell was evident during our first visit and before we applied any treatment. This was pointed out to your partner and yourself and was a result of your attempt to deal with the rat problem by poisoning rats on your own. As you told us, you had started poisoning them the week prior to our arrival for the service.

Two days after our treatment was applied you notified us that the dead rodent smell was getting worse.
The rodenticides we use do not kill within two days as per product labels. It takes a minimum of 5 days for the products to kill rodents after a lethal dose has been consumed, as per product label specifications. A lethal dose can take multiple feeding to be delivered. We have communicated these label specifications to you in detail-repeatedly. Not to mention that bad smells associated with flesh decomposition usually start 24 hours after death.

Unfortunately, we should not have taken responsibility for third party products or "techniques". John, these are the dangers of poisoning rats indoors on your own.

You are correct, it is not company policy to poison rats indoors and we avoid it unless it is absolutely necessary or the only solution available at the time. The only way for us to have effectively placed snap traps during our first visit would have been by removing the makeshift hatch to you drop ceiling which your partner explicitly refused. In retrospect, we should have been more insistent and far less accommodating to your requests, for your and our benefit.

Also, even though we advised you not to block any entry points on your own until the extermination process was complete, you deemed necessary to block the main rat entry point immediately after our first service and against our advice.

In the spirit of committed customer service, by which we conduct our business, we have been in continuous contact with both you and your partner and have conducted dozens of customer service calls, several followup visits, at no additional cost, and have proposed several solutions for odor removal at again no additional cost, which you have refused.

If the rat activity returns please notify us. We would be happy to return, readdress the issue and honor our warranty.

Thank you

LisaM in Toronto
LisaM in Toronto
1 review Toronto, ON
10/10

Century house rodent(s)!

Wildlife Sheild have provided some of the best customer service I have ever had in a lifetime of dealing with contractors. I manage a very old historic residentially tenanted building with a sudden severe rodent problem. We had raccoons and squirrels in the attic, rats and mice in the basement. I have had them out literally dozens of times (through no fault of theirs, this is an extremely challenging building!) and have always found them prompt, courteous to tenants even during unpleasant interactions, and knowledgeable. They have cheerfully warranted some work that even I deemed questionable of whether it was a question of workmanship or just dealing with an old house’s soffits. I can highly recommend this company! Lisa M

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write a review for us Lisa. Despite the scope and challenges of the project we have and continue to remain committed to solving the issues at the property. Rest assured, we will do our do our utmost to make sure your tenants can get a good nights sleep!

Janet in Toronto
Janet in Toronto
2 reviews Toronto, ON
10/10

Professional Service

We own a house in the Grange and contacted Wildlife Shield because we heard animal noises in our roof. Wildlife Shield identified numerous access points for both raccoons and squirrels. All points were sealed and we are happy to report that we have not heard any animal noises since. They provided a 2 year guarantee for their work which gives us peace of mind that the animal issues will be dealt with if they reoccur. We would not hesitate to recommend Wildlife Shield to other home owners.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for writing this review. I'm very happy to hear that the service has been a access. If for whatever reason you start hearing noises again please contact us immediately.

x12lobo in Ottawa
x12lobo in Ottawa
3 reviews Pickering, ON
10/10

Racoon prevention

Raccoon proofed all potential entry points.Pesky creatures tried re entering after 2 years of being free of them.Inhabit the area being in the Rouge Valley and roam around at all times of the day.The company trapped 3 and took them away, but the area has many more.Intially entered our roof in 2015. In the spring of that year, Richard cleaned, disinfected and sealed the entrance with the galvanized mesh.In 2017 spring , they tried entering again(instinct to return), so Richard had to re -enforce and we accepted raccoon proofing all potential entry points.
We are very happy with the service rendered from Richard, Tom and Simon and have referred them to other home owners also in the area and to my sister who had a squirrel in her roof.The company is professional, caring and friendly and I would recommend them.We did shop around intially and some weird unprofessional people turned up!!

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time and reviewing our service. There are several potential points of entry on every roof that raccoons can break in through, protecting them is always a good idea. I'm glad that your experience with our team was pleasant. If any new activity or noises come back, please let us know and we will happily check things out for you!

Brendan  from Mississauga
Brendan from Mississauga
2 reviews Mississauga, ON
10/10

Mississauga

I called on a Sunday and they returned my call within an hour. They came out Monday and where there a few hours and got all the things I needed done. Very professional and clean. Took the time to explain everything they did so I understood. Very impressed with there service.

Approximate cost of services:
$800.00
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Company Response

Thank you Brendan for taking the time and writing this review! We always return our calls no matter what day of the week it is. I'm glad we were able to assist you. Please let us know if the animals return!

Cynthia Crockett in Essex
Cynthia Crockett in Essex
1 review Essex, ON
10/10

Get those Squirrels gone !!

I am very happy with the service I received from Wildlife Shield.
Squirrels had gotten into our roof and I was afraid they would hunker down over the winter. A young man showed up and investigated the situation and let me know where they were getting in and made recommendations. A week later and they are gone. I also received a followup call to see if there had been any activity from the family of squirrels from Simon. I Would definitely use
their service again and recommend this company to a friend.

Approximate cost of services:
$350.00
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Company Response

Thank you for the review Cynthia! We are glad we could be of assistance.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wildlife Shield

Wildlife removal and exclusion company operating in Toronto. We remove raccoons, squirrels, and other wildlife. Our technicians are trained and experienced in the removal of nuisance wildlife. We can provide permanent solutions to all urban and suburban wildlife problems. Call us for a consultation. 647-560-3988 We would be happy to ...
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