Viper Home Services Inc.

Waterproofing
Toronto ON M6E 1Y3
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HomeStars
Waterproofing
Viper Home Services Inc.
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92%

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Reviews by rating (past 12 months)

Reviews for Viper Home Services Inc.

Average customer rating:
9.8 10 (142 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Rebuilt kitchen sink pipes + Water tank pipe

I contacted Viper Home Services Inc. to rebuild the pipes beneath a kitchen sink, as well as replace a rusted copper pipe supplying water to the water tank.

From the moment Manny got back to me, he was responsive and transparent about his recommendations as to how to proceed.

Manny and his partner were able to come out the same day that I contacted him, and completed the work cleanly and professionally. Manny even went above and beyond in running an electric snake through a problematic pipe that was draining slowly.

I can't recommend Manny at Viper Home Services Inc. highly enough. I'll definitely be using them again for any future plumbing needs - thanks again Manny!

Approximate cost of services:
$850.00
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Company Response

thank you very much for your review

Ryan in Toronto
Ryan in Toronto
10 reviews Toronto, ON
10/10

Super happy with our concrete and paving stone work

Manny and his crew were very efficient, very professional, and did a great job on our backyard concrete work and front pad paving stones.

Their preparation work was thorough which explains why the final result looks so good. Our backyard concrete and related areas have great drainage slopes.

The front pad parking work went quickly and looks amazing. Manny even helped us source the paving stones, which we really appreciated.

Would definitely recommend!

Approximate cost of services:
$10,000.00
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Company Response

thank you very much for your review, really appreciate it.
enjoy your backyard

Ray
Ray
14 reviews Mississauga, ON
10/10

Change Drain Location & New Faucet Installation

This is the 2nd time I’m using Viper Home Services and once again Manny and his team have done a amazing job. They changed my kitchen faucet, cleaned the kitchen drains and changed the location of my laundry drain. The work they did Was neat and well done. Before they left, they cleaned the entire work area. Awesome job guys.
Thanks,
Ray

Approximate cost of services:
$600.00
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Company Response

thanks for the review Ray. really appreciate it

Dan in Toronto
Dan in Toronto
2 reviews Toronto, ON
0/10

sewer backup

Manny was called last minute as we had a sewage backup which flooded our basement and we were in need of someone to clear it up immediately. He came with his colleague, checked through our toilet and through the main stack with his camera, and found nothing and said the issue is on the city side (which it was).
Manny came and provided a service, so we paid him for it. What I’m very annoyed about is the fact that he tried to take advantage of my mom who knows nothing about plumbing and city rules. Instead of helping her and giving her some guidance on where to look for our cleanout hole in our basement, he mislead her in what seemed as an attempt to get her money to install an outdoor cleanout hole. When I spoke to him (weeks after we had our issue resolved), he told me with certainty that the city will not inspect the sewer line via an indoor cleanout, and that an outdoor cleanout is required and that we got lucky. This is simply not true, as the city themselves have said they do inspect via indoor cleanouts AND it even says it on there website. What they don’t do is inspect through the toilet or main stack, as the cleanout needs to be in the floor. Luckily we had another plumber tell us this also, and told us where to look for our cleanout (unlike Manny) and I was able to find our cleanout hole in the basement and the city came and fixed our issue.

Overall, extremely unprofessional and not to be trusted one bit. If Manny suggests you do something he recommends, I would get a second opinion and do your due diligence before hand

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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10/10

Underpinning, all new drains

Exceptional team work.
Manny was very thorough, honest and assisted with other areas of our extensive renovation.
mannys team exceeded our expectations, by assisting with our permits and also looking after our other properties plumbing needs.

Highly recommend this Viperhome services.

Approximate cost of services:
$7,500,000.00
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Company Response

thanks for the review. really appreciated

Peggy in Toronto
Peggy in Toronto
1 review Toronto, ON
10/10

Sewer drainage

I want to commend Manny and his team on their excellent work. I was overwhelmed with an emergency sewer backup and called Viper Home Services. I appreciated Manny's quick respone. He assessed my situation and provided an immediate solution to the problem that day. He also came back and completed additional work to prevent the issue happening again. Manny and his team were knowledgeable, thorough and professional. I would highly recommend Viper Home Services. Manny's customer service is outstanding and his prices are reasonable. It was a pleasure working with him.

Approximate cost of services:
$3,300.00
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Company Response

thank you very much for your wonderful review.

matthewmarji in Toronto, Ontario
matthewmarji in Toronto, Ontario
1 review Toronto, ON
10/10

Unclogged drain, tap shutoff valve replacement, and prevented serious water leak

I am a new homeowner and I have started to uncover much of the poorly, negligent work completed by the renovation company called UberHomes.

Manny was able to not only unclog a drain in the kitchen sink, and replace a shutoff valve for the tap but he also uncovered and replaced a damaged PEX pipe that could have seriously caused damage to the basement if I started to use the tap in the warmer months.

Many was quick to respond, and was not only thoughtful in not wanting to damage the property to resolve the issues but also took the time to explain everything along the way.

I am forever thankful and I know exactly who I'll be calling and referring in the future.

Approximate cost of services:
$450.00
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Company Response

thank you very much for the review. really appreciated

Private User
Private User
Private User reviews Toronto, ON
10/10

Driveway

Manny is hands down the best contractor we worked with. He recently redid our concrete driveway. He provided very clear information on possible options, costs and pros/cons. The job was done very neatly and carefully, with an attention to details that we have rarely seen among contractors. The final result was great. Highly recommended.

Approximate cost of services:
$10,000.00
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Company Response

thank you very much for your review Piero. Really appreciated

10/10

Fantastic customer service

I needed a walkway on the side of my house installed. This involved new access for the sump pump, re-routing drainage, new stonework in the backyard and issues with uneven cement on my neighbours' side. Manny and his team were efficient and highly knowledgable about how to problem solve the various issues that came up. They even liaised with my neighbour! I have no hesitation in recommending Viper Home Services for small and large jobs. Great communications, excellent customer service and the walkway looks fantastic.

Approximate cost of services:
$12,000.00
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Company Response

thanks for your wonderful review. really appreciated

Etobicoke Homeowner
Etobicoke Homeowner
3 reviews Toronto, ON
10/10

Plumbing & Stone Entrance

The team was part of our bigger project. We liked the work they did so we hired them back for another project including installing a stone entrance. They are very professional, competent, respectful, efficient, easy to talk to, and very creative especially in how they laid out the stone design for our entry way. We would definitely hire them again for any future requirements and would recommend them to everyone. Thank you!

Approximate cost of services:
$15,000.00
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Company Response

Thank you very much for the review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Viper Home Services Inc.

Viper Home Services Specializes in waterproofing drains and all types of concrete work. Our mission is to offer a unique and reliable service within the Greater Toronto Area. We always deliver what we promise on time and on budget. - We have excellent references from our satisfied clients - We ...
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