Like Paula, we are very embarrassed to have been taken by this company. Frank puts on a good show. He is a salesman through and through. He says he is a man of his word and will always be a phone call away for any help in the future. Completely FALSE. He never responds and if there is a problem, he says it's not his fault. Would not recommend paying this kind of money for a pool. I hope the product is as good as he says it is, but we are not confident it is any better than any other pool. Hard lessons learned after dealing with this guy.