Value Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L5T 1J5
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Reviews for Value Windows And Doors

Average customer rating:
9.6 10 (119 reviews)

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miraheitz in Toronto
miraheitz in Toronto
1 review Toronto, ON
10/10

door replacement

I needed my front door replaced and my neighbour recommended Value Windows and Doors after having their windows replaced with them last year. They gave me a reasonable quote and booked a day to come in with the new door. They did a fantastic job and I was thrilled with the end result. They were polite, fast, clean and thorough. The door looks amazing and I get compliments daily. It looks and feels very high quality. They were able to provide everything I requested including, colour, material and handles and they were lovely to work with.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the review Mira - we couldn't be happier that you're enjoying your new door. Our door shop gives us a unique ability to customize doors exactly how customers want and as a result, helps us achieve our end goal which is to make you happy.

Kelly in Grimsby
Kelly in Grimsby
1 review Grimsby, ON
4/10

Happy to take our $$$... follow up on issues non-existent!

We had the entire back wall of our home (7 sliders + 12 windows) replaced in 2016. The reason we had any of the windows replaced in the first place is because we had a leak in one of the basement windows. We had 3 or 4 different companies come in and quote. To start we both felt Daniel was very personable and was the only company to suggest changes to open up our amazing views. It took longer than we anticipated to start the installation (approximately 8 weeks) and we had to stare as scaffolding for this time, but we had a lot of windows to manufacture so we let it slide. The installation team was really great. They showed up bright and early each morning and worked very hard all day. They did a really great job. Some of our windows are MASSIVE! It took two weeks to complete everything and there were a few hiccups (wrong sized windows made, unaligned transoms that needed to be remade and one glass panel got broke in transit so we lived with plywood for 2+ weeks). We did not get the correct screens for some of the doors but after unanswered emails we gave up and are using what we were given. The latest issue is that the initial window leak was still leaking following a rain storm last fall and again this spring with all the rain we have had. After many emails to Daniel with unanswered promises we got someone else in who took care of the problem. NOT impressed at all with the after market service at all! We would not recommend this company especially if you have issues after the fact!

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kelly as the owner of the company I wish to extend our deepest apologies for any inconvenience you have experienced. As you can see we have not one other poor review here in Homestars and will definitely strive to learn from any shortcomings we may have suffered from on your follow up service. As you know we have been to your home since your review was posted and tried to correct your issues.

Theresa did send you an email asking if the situation had improved and we have not heard any response which I am hoping is a sign that all is ok with the water infiltration.

Please understand the whole back your house is facing lake Ontario and the house is less than 100 meters from the shoreline. Your home experiences full force winds off the lake and driving rain making your home very different form what most homes experience weather wise.

Installation was not easy as you mentioned with the extra high back wall and huge windows to install in a wind prone environment did prove to have its challenges.

If you need us in the future give the office a call and Theresa will make sure we help you any way possible.

Daniel Thomas
General Manager

adam.leus in Hamilton
adam.leus in Hamilton
4 reviews Toronto, ON
10/10

Window and door replacement

Daniel and team were excellent from our initial consult, through the installation and follow-up once install was complete. I would consider myself to have high expectations of contractors given I have done some of this work myself in the past and Daniel and team lived up to my high expectations. The installers were professional and courteous. It is always positive when you have concerns and/or questions and the contractor spends the time addressing them instead of making you feel awkward for asking - so thanks guys. Well done. If you want windows and doors then look no further and call these guys.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review Adam. At Value Windows and Doors we want to make sure your needs, questions and expectations are met from beginning to end. We are so happy to know that we have met your expectations. Our installers are some of the best and take pride in what they do. We appreciate your business.

Anna in Toronto
Anna in Toronto
1 review Toronto, ON
10/10

Patio door replacement

The replacement of our patio doors was done by Value Doors and Windows company a couple of months ago. My husband has one word to describe the result: 'excellent', and I agree. The door is stable with perfect finishes both on the inside and the outside. The lock on the door was too stiff by their standard, so a week later they replaced it.
All work was done on time and on budget. The installers were friendly and respectful. I highly recommend Value Windows and Doors.

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review Anna. At Value Windows and Doors we want you to be completely satisfied with the results of our work. We work with the best products and our installers are experts. We are glad to hear how pleased you are with the finished product. Thank you for your business and your willingness to recommend us.

Pauline in Milton
Pauline in Milton
2 reviews Milton, ON
10/10

Custom Colour Windows and doors

We met Daniel at the Milton home show. We were looking for window companies and what drew us to him was his no pressure sales approach. He let us ask questions, showed us examples and was honest and personable. We emailed him that night and within a couple of days, he had come out, rough measured and we got a quote.
We replaced 13 large windows, an 8' slider and the front door. We wanted to match the frames on the front to the facia colour and his team was able to match it perfectly!!

It did take a little longer than expected but the custom colour was slowing the process.
The installation was absolutely flawless. The team was there when they said they would, they were efficient and clean! The small details are what my husband noticed such as the aluminum caps being bent on site and providing a super clean effect. The windows were levelled, insulated and trimmed out with perfection!

We also replaced our old worn double front door with a wider steel/glass door with side panels and it is absolutely stunning. We constantly have people walking by, commenting on how amazing the house looks. We couldn't have asked for a better experience. I would not hesitate to recommend Daniel and his team to anyone and a special 'shout-out' to his installation team - they were very professional and a pleasure to have doing our install.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for taking the time to write a review Pauline. At Value Windows and Doors we want you to be comfortable with your investment. We are happy to put our expertise to use answering any questions a client may have. We are so glad to hear that you are happy with the end result. We have expert installers who treat your project with the same care that they would put into their homes. We appreciate your business.

gabe in Oakville
gabe in Oakville
3 reviews Oakville, ON
9/10

Patio Door

Daniel came out in early May 2016 to give me an estimate. I feel he is very personable and honest.
The patio door was replaced in early June. It looks great and I have received many compliments on it. The installers did a great job.
My only complaint would be that the driveway was left with some debris on it from their work, eg. shavings and some sort of dustings. Also their equipment left imprints on the driveway. Daniel did come out to have a look and assured me that they would disappear. Two months later they have somewhat faded.
All in all I would not hesitate to recommend and to use this company again.

Approximate cost of services:
$2,800.00
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Company Response

Thank you for the review Gabe. We appreciate your business. At Value Windows and Doors we try our best to keep your home clean and free of debris from your project. Unfortunately sometimes things do happen. We certainly hope that those marks continued to fade over time and are glad that you are satisfied overall. Thank you for your willingness to recommend us in the future.

Vic & Ruby Catilo in Scarborough
Vic & Ruby Catilo in Scarborough
3 reviews Toronto, ON
10/10

Excellent Workmanship

Excellent workmanship and job was completed in less than 2 hours. The sliding door was factory built and made to order for 8 weeks. It was challenging scheduling the work on weekdays but Daniel and Marchent was able to accommodate my request for a weekend installation. I realized the guys were exhausted because of the extreme hot weather over the past weeks on their projects but they were ber professional in keeping their commitments. At the end of the project it made my wife extremely happy. Great job guys.

Approximate cost of services:
$2,602.00
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Company Response

Thank you for giving us a review Vic and Ruby. We try our best to work with our clients to install their products at a time that is convenient for our valued customer and Value Windows and Doors. It makes us happy to know that you are satisfied with the job we did. We appreciate your business.

Private User
Private User
Private User reviews Mississauga, ON
10/10

All windows, patio door and front entrance door

We were impressed with Daniel and his team right from his first visit to quote the job. His installers did an amazing job. They were so professional and neat!

We are very happy with the work that was done and our new windows and doors look amazing!

Thanks to Daniel and his team! We will certainly recommend you to anyone needing newindows and doors!

Approximate cost of services:
$14,000.00
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Company Response

Thank you for taking the time to give us a review. At Value Windows and Doors our installers are top notch and always try to leave your project looking great with no sign that we were there. We are so glad to hear that you are willing to recommend us. It is much appreciated.

Michael, M.
Michael, M.
2 reviews Hamilton, ON
10/10

Home Front

I would like to thank Danial from Value windows for their professionalism and quality workmanship on the front windows and door of my home . Danial and his team made my wife and myself feel important he spoke to us not at us. We had 5 other companies quoting on this job. Most of them came in and quoted and left. Danial spent time with us and gave us suggestions and knowledge. His installers were friendly and clean great team .They went beyond my expectations.
Danial... I say to you thank you and cheers !! Highly recommend !!!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your review Michael. We appreciate your business. At Value Windows and Doors we do our best to provide quality products and professional service from start to finish. We are happy to know that you enjoyed the experience working with us.

Bruce B in Milton
Bruce B in Milton
1 review Milton, ON
10/10

Windows

We met Daniel at the Milton Home show and his son.Right away we were impressed with their knowledge and basically a nice guy. The process was well covered from start to finish.The install crew,with a few challenges along the way,did an amazing job,completing the job within the promised time frame.We love the look of them and have received numerous compliments from family and neighbours.A very professional job done by a very professional team.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review Bruce. At Value Windows and Doors we want you to be comfortable with the investment you are making in your home. We take pride in our work and can overcome most challenges encountered on the job. We are so glad to hear that you are enjoying your windows and receive compliments on them. We appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Value Windows And Doors

Here at Value Windows and Doors, a leading resource for replacement windows as well as steel, fiberglass and patio doors in Canada, we recognize just how important our clients’ residential windows and doors truly are. We understand how critical visual appeal is and that’s why we proudly offer a comprehensive ...
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