After a terrible windstorm, half of the ridge cap came off our roof and was caught on the ventilator. Needless to say, we needed it repaired quickly. We were fortunate to call Elite Roofing and get immediate help.
After talking to the receptionist to set up an appointment, I emailed pictures of the problem. Robert LaPierre emailed me back right away and asked me to call him. Robert explained what needed to be done, changed appointments so the work could be sooner, and said his crew would have everything that was needed. I did not know the length of the roof but he said he would be able to tell by looking at google. Robert was very helpful.
It was very refreshing to see two young men, Jordan and Jordan, so serious about their work. They were not lazy and had a professional attitude. They arrived on time and were polite and friendly and quickly got to work. Jordan explained what was done to repair the problem and why it had come off in the first place. Jordan and Jordan also did some extra work and checked the eaves. My mother, a senior, was so relieved.
Thank you, Elite Roofing, for a job well done and for repairing bad work done by the other company who had originally done the roof.
- Approximate cost of services:
- $475.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for recommending us Christine!