The Door Master Inc.

I called the Door Master after my garage door seized and was quickly set up with an appointment the same day. Eric the technician was great, very professional! He quickly identified the problem, and had the door fixed and tested. Great work, I will definably recommend your services to everyone!

Initially, my garage door is not able to close all the way because the technician installed the plates that connects the door and the cable is installed too low so it was lifting the door up. I called the head office and they sent the same technician back.

Second time, the technician had came by and adjusted the bracket, however, the garage door is still not touching the ground. He is telling me that my door is slanted and there is nothing that can be done unless we get a new door. I'm very unhappy with the result. I called the head office and they sent the a more senior technician back.

Third time, Steve had came and adjusted the springs and the motor cable. The door now works perfectly fine, it goes all the way to the ground. He provided me with good advice on how to maintain the door.

I called the Door Master to book an appointment and they were able to accommodate me on the same day.

Eric showed up and explained my options, which included repairing the broken gear on the existing opener (20 years old!) or the cost of a new installation. I choose to go with the new installation.

Eric was professional, friendly and informative. There was no pressure, and he was happy to answer any questions I had.

Definitely would use their service again.

I bought a door from this company in 2015. The installation was flawless. Steve and Eric were a pleasure to deal with at the time. Recently it was necessary to have some minor adjustments done, and the company responded quickly. Oleg arrived on time to do the job. He was courteous and patient, taking his time to ensure all was well before leaving. I highly recommend this company to anyone who needs a new garage door.

My garage door came off the track late at night (cable spun out). I called The Door Master and they called me back within minutes, I explained my situation to the dispatcher and she had a technician call me back (within minutes as well). Eric, the technician, arrived promptly and gave me a reasonable quote of 200.00 + taxes for the job which included replacement parts as well (no after hours emergency charges like other companies I called). The Door Master charges $29.00 to come out and quote on the job (very reasonable) and if you decide to do the work quoted then it is applied to your bill. Eric was very professional and meticulous. The work took about an hour. I will definitely recommend The Door Master to my friends.
The Door Master is the real deal and has now become my go to maintenance/repair service. Thank you for the prompt professional service.

We had a spring problem with our gargage door. Called The Door Master and they sent their technical expert Oleg to address the problem. He arrived shortly after we called. OLEG was was very professional and informative. Great job Oleg. Thank you the Door Master, thank you Oleg.

I can honestly say that Door Master stands behind their product. I called them yesterday and Steve came today as scheduled. He explained the service call succinctly and made adjustments as necessary without a charge. My door is working much better now. I had a spring replaced this past winter and that visit was professional as well. If you need work done, I recommend this company. Steve is the owner and he works hard to keep a great reputation. BRAVO!

We were having problems with the opener on our 27 year old garage door. I assumed that we would need a new opener plus a new door.
The technician,Eric, said that we needed a new opener but assured us that the door was perfectly fine. The installation was completed the next day. Eric was prompt, professional and a pleasure to deal with. We are very impressed with the integrity of this company.

Josh did a good job. Friendly and efficient. Came on time and really no more to say. But I need to fill 30 words! So I have to keep going. This should not be necessary!