Prompt, professional and meticulous work.
My garage door came off the track late at night (cable spun out). I called The Door Master and they called me back within minutes, I explained my situation to the dispatcher and she had a technician call me back (within minutes as well). Eric, the technician, arrived promptly and gave me a reasonable quote of 200.00 + taxes for the job which included replacement parts as well (no after hours emergency charges like other companies I called). The Door Master charges $29.00 to come out and quote on the job (very reasonable) and if you decide to do the work quoted then it is applied to your bill. Eric was very professional and meticulous. The work took about an hour. I will definitely recommend The Door Master to my friends. The Door Master is the real deal and has now become my go to maintenance/repair service. Thank you for the prompt professional service.
- Approximate cost of services:
- $200.00
- Company Response
It was our pleasure to assist you in your time of need! We understand, and are ready to help, when situations happen, such as customers needing to get their car out or the door not being able to close for the night. We do not believe in charging for emergency services, as we value our customers, their satisfaction with our services, and their support, more than anything. Thank you for taking the time to provide such a detailed and amazing review!