Exterior Basement Waterproofing - My Experience
The basement in my older home had several cracks and there was significant water seeping through these cracks. I contacted several waterproofing companies to provide me with their respective quotes.
Of all the companies I contacted, Royal Work was the first the respond. Eugene attended my home within a few hours that same evening and provided us with excellent service. My wife and I immediately got a good feeling from him, but we still had to do our due diligence and await other estimates. Some companies took days before they arrived.
At the end of the process, all the companies provided the same approach to solving our problem.
However, what stood out with Royal Work was
1) Their price was the lowest
2) Their warranty was the longest
Admittedly I was a bit skeptical about their low pricing, but after extensive research and Eugene's credibility, I decided to give them the job.
They were punctual the next day. Vlad and his team were very pleasant, helpful and hard-working.
They encountered an unforeseen problem in my wall, but Eugene, Vlad and his team were flexible and responded well to fix my foundation wall properly. I watched as the crew worked late into evening to deliver as promised, despite the unforeseen setback.
Even after the job was done, Royal Work would follow up to ensure my satisfaction, which went a long way.
As a homeowner facing a major problem like a leaking basement, Royal Work provided unparalleled service.
1) They were first to respond to my problem which made me feel like they really cared
2) Eugene, Vlad and his team were very friendly and personable
3) The pricing was very much within my budget and affordable
4) I witnessed the crew worked tirelessly to deliver the job timely
5) Their followup and customer service after the job to ensure a satisfied customer
Thank you Royal Work for making this a pleasant experience for me and my family. If there is ever a need to future foundation work, I surely won't be need quotes from other companies.
Royal Work, you have my vote of confidence and I will surely recommend you to any of my friends and family.
- Approximate cost of services:
- $5,000.00
- Company Response
Hello Mr, Garcia, We thank you for sharing your experience with us and Homestars community. We appreciate your positive feedback and kind words about our services. We thrive is providing only the best and overall quality of service to all of our customers. Thanks for your great review, please do not hesitate to contact us for any future home improvement needs. Thank you for choosing Royal Work Corp.