The Castle Group

Home Inspection
Toronto ON M5A 1R6
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The Castle Group
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72%

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Reviews by rating (past 12 months)

Reviews for The Castle Group

Average customer rating:
8.9 10 (11 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Home Inspection

We asked Rick to do a home inspection for a property we were interested in. It was a wonderful experience, as he's a professional with years of experience and he takes the time to explain all the key details. He's got a great sense of humor and it was a pleasure working with him.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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DW
DW
1 review Vaughan, ON
10/10

Home inspection

Rick is an incredibly knowledgeable Home Inspector who goes above and beyond to ensure clients are informed and prepared for next steps. He goes out of his way to put new home owners such as myself at ease and to equip you with the knowledge to successfully transition to the next phase of your life journey. Additionally, he is immensely friendly and a pleasure to be around. Thank you, Rick, for a job very well done!

Approximate cost of services:
$565.00
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Eddie
Eddie
0 reviews Toronto, ON
10/10

Home Inspection

My real estate agent recommended Richard for my home inspection. He is knowledgeable, professional, very helpful and his fee was very reasonable. Richard provided a very thorough inspection and gave me a full report with photos identifying the problems and the solutions. Overall, he did a great job and I would definitely recommend him to anyone wanting a professional home inspection.

-Eddie G.

Approximate cost of services:
$536.00
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Company Response

Thanks Eddie, You were an absolute pleasure to deal with. I wish you all the best in your new home!
Rich

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service

Rick was very knowledgeable and professional. The inspection was tailored to my address my particular needs and concerns and the inspection report spoke to all of the issues that I raised. Rick responded promptly to my correspondence. I am very pleased with the service that was provided.

Approximate cost of services:
$700.00
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Eric
Eric
1 review Ajax, ON
10/10

Most Honest and Trustworthy Home Inspector

Richard is the best home inspectors I’ve hired. He was honest and was a great teacher. One of the most trustworthy guy I’ve met. I highly recommend him to everyone!

Approximate cost of services:
$480.00
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mohsin.sohail
mohsin.sohail
1 review Vaughan, ON
10/10

Home Inspection

Richard was extremely professional and knowledgeable. He walked me through the entire inspection process and I learnt a lot. I am a Professional Engineer by trade and to have speak in engineering terms and not just “ make stuff up at the spot” was a breath of fresh air. From the foundation to the shingles, from the furnace to the out door AC unit, from the electricity panel to the individual outlets - Richard gave me so much knowledge that by the end of the inspection - I felt as if I was a certified inspector as well. The most amazing thing about Richard was that he was very humble, would listen to my questions attentively and would always contextualise any issues he would find, definitely not one of those inspectors that creates fear to impress. I would recommend Richard in a heartbeat to anyone looking for a knowledgeable and professional house inspector!

Approximate cost of services:
$565.00
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Ian Michael in Toronto
Ian Michael in Toronto
0 reviews Toronto, ON
10/10

Extremely Detail-Oriented and Educational

Rick was someone referred to me from my real estate team. Since then, I’ve been using his services for my buyer and seller clients. The one thing I like about Rick is the fact that he explains thoroughly. If he finds a concern or an issue in a home, he explains the what, the why, and some potential solutions to remedy the matter. It also helps that he’s got a construction background. In addition, he’s a story teller from past experiences, and has very reasonable pricing for his services. Worth every dollar. I’m glad I have him to protect my clients.

Approximate cost of services:
$450.00
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Private User
Private User
Private User reviews Toronto, ON
8/10

House inspection

As a first time home buyer I was nervous. My realtor suggested Rick from the Castle Group. He was on time for the inspection, friendly, kind and understanding. Very patient especially with all my questions. Rick was very thorough took pictures and sent me an amazing report with pictures and detailed descriptions for each.

After the inspection my nerves were at ease thanks to Rick

Approximate cost of services:
$425.00
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Jeremy in Barrie
Jeremy in Barrie
1 review Barrie, ON
10/10

Home Inspection

Chris attended for the home inspection. He was very knowledgeable and professional in his approach. As a certified inspector, Chris explained the homes systems and identified both immediate and preventative maintenance. His inspection identified some urgent matters which definitely d=saved me money in the long run. Highly recommended.

Approximate cost of services:
$500.00
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NewHouse from Toronto
NewHouse from Toronto
2 reviews Toronto, ON
0/10

Home Inspection

I would strongly advise against using The Castle Group. The number of things our home inspector (Richard) missed is staggering. He missed things that were visible to the naked eye, namely efflorescence on indoor exposed brick (a sure fire sign of water damage!), unvented toilets (the pipe is literally dangling unattached in the basement!) and an updated electrical panel without a sticker (aka not done to code!). It was our first home purchase so we had to place our trust in Richard...and he let us down tremendously. We paid over asking because he gave the house a glowing report. It all has left us with a terrible feeling, not to mention financial hardship. Bottom line: don't use this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Castle Group

The Castle Group has been doing Home Inspections for more than 20 years. Our inspectors are experienced, knowledgeable and personable, enthusiastic experience. In addition to performing Home Inspections full-time and working a decade more in construction management, The Castle Group provides an accurate assessment of the condition of your home ...
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