Gillespie Handyman Services Inc.

Handyman Services
Ottawa ON K1V 9L7
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Handyman Services
Gillespie Handyman Services Inc.
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Reviews for Gillespie Handyman Services Inc.

Average customer rating:
8.8 10 (74 reviews)

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AnuPrakash in Moncton
AnuPrakash in Moncton
0 reviews Ottawa, ON
9/10

Replaced sections of soffit that had blown away during a windstorm

A couple of sections of soffit under my second floor roof had blown away during a windstorm. I contacted several companies that specialize in eavestroughing, to replace the missing soffit. No one would take on the work, because most eavestroughing cos don't do soffit work! Others would not do the work because it was "too small a job". It was urgent for me because I was worried about rodents and birds coming to nest inside the attic. I emailed Gillespie attaching a PDF containing photos. They responded the very next day with a professionally prepared quotation. They asked for 25% down to be able to book me into their work schedule. The work was done to my satisfaction two weeks later and I paid the balance electronically as well, via their website. Their front office staff are very professional and competent. The repairman came prepared with the right lift equipment to do the work and was fast. The only concern I have, was that I had asked to know whether he saw any sign of vermin inside the attic (in which case, I might need an exterminator). The repairman left w/o letting me know. However, the repair work has stood up for the past few months. I would definitely use Gillespie again in the future. Thank you!

Approximate cost of services:
$400.00
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Company Response

Thank you for sharing your experience with Gillespie Handyman Services! We appreciate your detailed feedback and are delighted to hear that we could assist you with the urgent repair of the soffit under your second-floor roof.
We understand the challenges you faced in finding a company willing to tackle the job promptly, and we're glad we could step in to help. Your satisfaction is our priority, and we're pleased that the quotation process, scheduling, and payment transactions met your expectations.
We apologize for any oversight regarding your inquiry about signs of vermin inside the attic. We appreciate your concern, and we will address this with our team to ensure better communication in the future. We're relieved to know that the repair work has proven effective.
Your kind words about our front office staff, the preparedness of our repairman, and the overall efficiency of our service mean a lot to us. We're grateful for your trust and look forward to assisting you with any future projects.
If you have any further questions or if there's anything else we can do for you, please don't hesitate to reach out.
Thank you again for choosing Gillespie Handyman Services!

Sam
Sam
1 review Ottawa, ON
8/10

LEO 23GT Rental

I rented the LEO 23GT Spider Lift from Gillespie Rentals from May 17 to the 21st. I picked it up on the 17th from their location. It was ready to go and in perfect condition. It was the easiest rental equipment process I have used to date.

Approximate cost of services:
$2,800.00
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Company Response

Dear Sam,

Thank you so much for taking the time to share your positive experience with Gillespie Rentals! We are thrilled to hear that your rental of the LEO 23GT Spider Lift was a smooth and hassle-free process.

It's great to know that the equipment was ready to go and in perfect condition when you picked it up on May 17th. We strive to ensure the readiness and quality of our rental equipment, and we're pleased that it met your expectations.

We appreciate your feedback on our rental process, and we're honored to be considered the easiest rental equipment process you've used to date. Customer satisfaction is our top priority, and we're delighted that we could make your experience with Gillespie Rentals a positive one.

If you have any future rental needs or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again.

Thank you for choosing Gillespie Rentals!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Best Equipment Rental In Ottawa

I needed to rent out a woodchipper for a project we were doing for one of our clients. Gillespie Rentals made renting one easy and fast. The woodchipper was reasonably priced and I love the 5 minute pick up option.

Approximate cost of services:
$45.00
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Company Response

Thank you for sharing your positive experience with Gillespie Rentals! We're delighted to hear that we could assist you with your woodchipper rental for your client's project.

Making the rental process easy and fast is one of our top priorities, and we're pleased to know that you found it to be so. It's great to hear that our woodchipper met your needs and was reasonably priced. We understand the importance of efficiency in your projects, and we're glad that our 5-minute pick-up option contributed to a seamless experience for you.

We appreciate your business and the opportunity to be a part of your project. If you have any further rental needs or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again in the future.

Thank you for choosing Gillespie Rentals!

Briana Charron
Briana Charron
2 reviews Ottawa, ON
10/10

Wood Chipper Rental

Gillespie Rentals saved us in our search for a wood chipper in Ottawa. We needed one last minute and their easy rental system allowed us to have it in our hands in less than 24 hours.

We will definitely be renting out equipment from here again.

Approximate cost of services:
$280.00
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Company Response

It was our pleasure to help!

C Daly
C Daly
5 reviews Ottawa, ON
10/10

Successful projectd

I hired Gillespie to replace a the toilet and sink in my bathroom and everything went really well. Jade in their office was really understanding when my wife had to move our installation date last minute. Oscar was very efficient and professionalism in our home completing the work. I have no complaints and had a great experience.

Approximate cost of services:
$600.00
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Company Response

Hello,

Thank you very much for taking the time to write a review. We're happy to hear that you had a great experience working with us!

Best,
The Gillespie Handyman Team

Joan in Toronto
Joan in Toronto
1 review Toronto, ON
10/10

Excellent service

We hired Gillespie Handyman to build a custom tv unit in our living room. It was important that it be done well to match our custom kitchen. Everything went very well. Jade was great to deal with from their office and the two workers were very professional.

Approximate cost of services:
$3,300.00
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Company Response

Hello Joan,

Thanks for taking the time to leave a review. Great to hear that everything went well and our team members were professional.

Best,
The Gillespie Handyman Team

Private User
Private User
Private User reviews Clarence Rockland, ON
0/10

Moving dryer vent

I paid a downpayment of 25% to schedule work and was assured they could do the job within two weeks. Work was never scheduled and was told they were booked into the next month. Having trouble getting back my deposit. Do not hire this company.

Approximate cost of services:
$400.00
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Company Response

We apologize for the inconvenience you've experienced and appreciate you bringing this matter to our attention. We understand the frustration that can arise from delays, and we want to assure you that we take your feedback seriously.

During busy seasons, our schedule is often full, and we may not always be able to accommodate everyone as promptly as we'd like. We acknowledge that, in your case, we required extra time before initiating your job. After you communicated your decision to cancel the job, we promptly processed your deposit refund.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding.

deb from Ottawa
deb from Ottawa
3 reviews Ottawa, ON
0/10

TERRIBLE WORKMANSHIP AND COMPANY RESPONSE

Terrible, hired to remove cedar shingles from a roof of roughly 21 x 7 feet in size & replace any rotted boards and to lay tar paper, 2x4's and pre-cut pieces of steel roof on a low shed type roof. (I supplied all the materials AND MY labour to assist) guy tried to cover over some severely rotted and sagging boards with tar paper and other bad practices I sent pictures to the co. and they stand behind the work. the pictures tell the story

Approximate cost of services:
$800.00
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Company Response


While we acknowledge there are some variations in our perspectives about the scope of work completed, we always consider feedback as a valuable chance to improve our services and address any areas where we may fall short. That said, we respectively choose not to comment further on this specific matter.

Evan
Evan
4 reviews Ottawa, ON
0/10

Shower re-caulking

A very poor experience with Gillespie from the perspectives of workmanship and customer service. We hired them to re-caulk our shower, which had been leaking. After being quoted for a job that they said would take a few hours, Ryan (the owner) came and went, removing old caulking and applying new stuff in under 40 minutes. Once dry, an inspection of the work showed some gaps, which we requested be fixed. Upon returning, Ryan was quite rude, asking "you called us back for THIS?". Again rushed, he quickly patched the gap inside the shower, and stated that the other areas with gaps or excessive application (in his words) "didn't matter" because "you can't have it look good and not leak". Of course, it is perfectly possible for a skilled worker to apply caulking evenly, in a way which is functional and not an eyesore. To top it all off, Gillespie quoted us on a job which would (and probably should) take a few hours, and of course charged the full quoted amount despite the fact that it was done in a rushed 40 minutes and was unsatisfactory. I would warn other prospective clients that in our experience this company has neither an interest nor the ability to provide high-quality work. A real let-down.

Approximate cost of services:
$280.00
3 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gillespie Handyman Services Inc.

For over 15 years, Gillespie Handyman Services has been serving commercial and residential customers in Ottawa and throughout the National Capital Region. We are a unique company in the market as our experience cuts across disciplines – we’ve done it all, and we’re ready to bring that knowledge and experience to your next job!

What Sets Us Apart:

We pride ourselves on several core principles that we bring to work with us each and every day:

We deliver premium service – both in the quality of our work, and our commitment to high-quality customer service.

We work with you every step of the way to deliver a solution that truly solves your needs – whether it’s a quick fix that just requires some know-how, or a larger project that you need completed on-time and on-budget.

We come into your home or commercial location on your terms. We show up on time, we conduct ourselves professionally, and we meet your expectations without exception.

CATEGORIES
Handyman Services, Gutters & Eavestroughs, Roofing, Siding, and Stucco
SERVICES
Residential and Commercial services - Soffits, Fascia, & Siding Repair Eavestrough Cleaning & Repairs Concrete Repairs and Parging Interior & Exterior Painting Flooring & Tiling Installation & Repair Drywall Repair & Installation Basement Finishing
SPECIALITIES
Commercial and Residential Handyman Services
WEBSITE
https://www.gillespiehandyman.com/
YEAR ESTABLISHED
2008
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our workmanship is guaranteed under warranty for a period of 12 months unless noted otherwise
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.