A very poor experience with Gillespie from the perspectives of workmanship and customer service. We hired them to re-caulk our shower, which had been leaking. After being quoted for a job that they said would take a few hours, Ryan (the owner) came and went, removing old caulking and applying new stuff in under 40 minutes. Once dry, an inspection of the work showed some gaps, which we requested be fixed. Upon returning, Ryan was quite rude, asking "you called us back for THIS?". Again rushed, he quickly patched the gap inside the shower, and stated that the other areas with gaps or excessive application (in his words) "didn't matter" because "you can't have it look good and not leak". Of course, it is perfectly possible for a skilled worker to apply caulking evenly, in a way which is functional and not an eyesore. To top it all off, Gillespie quoted us on a job which would (and probably should) take a few hours, and of course charged the full quoted amount despite the fact that it was done in a rushed 40 minutes and was unsatisfactory. I would warn other prospective clients that in our experience this company has neither an interest nor the ability to provide high-quality work. A real let-down.
- Approximate cost of services:
- $280.00