Ducky's Drains

This is a very busy company. It took a couple of weeks, but he came all the way to Cochrane and quickly determined we needed a new faucet. Andy recommended other companies to come and do the install, but I liked dealing with Ducky's so much, that I didn't want to call anyone else. Unfortunately, when the faucet arrived, I was told it would be another 2 weeks, and possibly longer as they were busy & expecting a new little one. Congratulations!

Now I see the hype!! I wanted to see for myself what a 10 star plumbing company looks like. From the moment I called and book the service appointment till the time this job was complete they are without a doubt the best pumping company I have ever worked with. Andy and his wife were fantastic from The get go. Andy even spent time with me to improve my winterizing techniques. Now I see why you have 10 stars Thank you guys!!!

We had such a great experience. Could not believe how awesome Andy from Ducky's Drains is! We had a plumbing issue Sunday night at 11pm and he came right over. Was up on our roof and scoped our plumbing all the way to the road. He found the obstruction, determined it was not an imminent threat to our system and set up a time to come back and get it removed. Took him a few hours to get the piece out of our stack and he had to remove a few sections to do so. Also replaced a section of line that was showing some wear. For ALL of that INCLUDING the emergency call on a Sunday night it was under $450. Quality work and amazing price. Andy will be our plumber forever. We have him permanently added to our contacts. We both work in sales and have constant contact with new and "old" Calgarians and will recommend him to everyone we talk to.

Andrew was very professional and explained everything he was doing. Used his camera to find exactly where the problem was under the basement floor. Had to take up ceramic tile off the floor. You'd never know it was taken up. He didn't even crack the tile. Was able to place it back in same spot. No jack hammering required! Totally impressive!! House was completely clean. He took all garbage with him. You wouldn't know we even had work done. Only charged for the time he was there working. Honest & Affordable rates. I wouldn't hesitate to use Andrew again should the need arise.

Unbelievable service all around! From the initial call right to Andrew basically cleaning my cupboard after he was done, as well as the extremely reasonable price...and suggestions and tips on how to keep my drains clean and efficient.....I will never look elsewhere for a plumber!!

I have a boy with autism that likes to plug the toilet. Duckys has been out here 3 times this year. I always call them because the customer service is AMAZING and I feel safe working with ( according to my autistic child) "Mr. Ducky"

I am so happy that I found Ducky's Drains. Andy has helped me numerous times and when he wasn't available, he referred me to another great plumber/gasfitter without hesitation. He is professional, helpful and goes above and beyond. He gets my vote every time!!! Ducky's Drains is the only number you need EVER for plumbing services.

I honestly don't think you can beat the Price, Promptness and Performance. I really don't. Also, as woman who lives alone, I did not feel uncomfortable with him being there and nor did I feel taken advantage of. Excellent all the way around and Ducky's will forever be my first and only call.

Well it has been 7 months since I reviewed Ducky's last. We have probably used them at least 1-2 times per month. We have a fairly large portfolio of residential rental properties. Ducky's has always been prompt, provided quality work and has been well priced. They have been able to troubleshoot leaks and other problems that others could not figure out. They have saved us money because they are so honest and knowledgeable. Here is a quick list of work they have done
- repaired several leaks on toilets and sinks.
- replaced old plumbing stacks with new PVC ones
- Fixed a sump pump
- found a leak coming from our roof and coordinated with a roofer to repair it
- fixed a power vented hot water tank that another contractor installed incorrectly
- replaced old copper lines and installed a new hose bib in a mechanical room
- probably other items I am forgetting

I do not recommend any other plumber when asked to refer someone.

Andy was great, on time and extremely helpful. He diagnosed our toilet troubles quickly and accurately. He even installed a piece that I purchased to same time and money. I wouldn't hesitate to call Andy again!