Charged a ridiculous amount to replace a $50.00 part in oven
My wife placed a service call with Appliance Repairman in Concord to send a technician and have a look at our oven that was not heating properly.
Sunday May 20th 2018 Charles the repairman came onsite to assess the repair.
He found the issue to be a defective ignitor. Here is what he charged.
Service charge $80.00
Ignitor part $200.00 ( Electrolux part number 5303935066 which I could get on Amazon.ca for $60 including shipping) When asked why the part was so high, Charles stated "It comes with a 30 day warranty". Amazon gives 60 days. So the warranty cost me $150.00. When I asked to charge me for just the part without the warranty, the technician said " I can't because that's how we make our money. It's a business".
Charged $30.00 for every 10 minutes and took 44 minutes to replace the part at a total charge of $212.00. (Charged $12.00 for 4 minutes, couldn't round off to 40 minutes)
Total $465.00 including taxes.
This company is clearly out to grab as much cash as they can and because I skipped the research of a reputable appliance repair company, I got burned; excuse the pun.
This company taught me that you can't let your guard down for a second when researching for any sort of repairs whether in or outside the home.
CONSUMER BEWARE AND DO YOUR RESEARCH first. You won’t be sorry and may even save yourself hundreds of dollars.
- Approximate cost of services:
- $465.56