Do not use this company! Called on the thursday before thanksgiving, needed my over the range microwave repaired before the holidays. I was quoted $80 for the service call. Repair man came, used glue to repair the handle. Told me to wait 24hrs for glue to cure! I waited 48 hrs. Still could not open microwave. Called them back on Saturday morning & emailed them. NO response (despite the 24/7 promise on their website). I Paid $180 + tax = $202 for nothing. Microwave was never fixed!!!! Spoke to customer service repeatedly. They keep promising to look into it. But no call back, no offer to repair at no additional cost! It's as good as theft: they have taken the money, but have not repaired the item. They are clearly not interested in making this right! DO NOT USE THEM!!!
- Approximate cost of services:
- $180.00