Do not use this company. They are an unreputable organization. We contacted them because the heat on our dryer wasn't working. The technician asked us to leave the room for a few minutes. He said he knew exactly what was wrong and that our dryer was in excellent condition. He asked us to sign for the work beforehand (1st warning sign). He told us he only accepted cash or debit (2nd warning sign). It was working when he left and stopped working after 10 mins. When we called the office, it took 5 days for them to respond and they said there was no warranty and the technician had serviced the machine. They said we needed to pay for duct cleaning and repair work before anyone would come back. After many calls, they finally agreed to come back only to ask for $400 more for another problem previously undiagnosed. We told the technician to leave and bought a new dryer. We are a family of five with a newborn baby and two toddlers so there is a lot of laundry. We made a desperate and quick decision to contact this organization. We wish we had read reviews. After researching them further after the fact, they have been given a D- from the Better Business Bureau because of the numerous complaints similar to ours. Save your money and a huge headache and take your money elsewhere.
- Approximate cost of services:
- $316.00