First Choice Fence

When it came time to replacing the existing “fence” (a combination of overgrown shrubs & a 30+ year chain link fence that somehow became part of the shrubs), I simply could not ignore the number of great reviews given to FCF on Homestars. They were one of three companies I called for a consultation and a quote. FCF was the quickest to respond to schedule an onsite meeting the same week.
But it wasn’t the cheaper pricing that sold me on choosing FCF.

Upon meeting with owner Pratema, I liked how deliberate the discussions were on my fence requirements. She was very good at managing expectations in terms what’s possible and what the best value to the home owner is. Often as a homeowner, there is a gap in terms of what we want/imagine possible vs. the technical reality. There was a real desire to want to work with me on building what my vision of my backyard.

Being a home owner in downtown Toronto, access to the property has always been a challenge for all my previous contractors that have worked on site. One of the fence companies [reputable one I heard about on a TV show] I reached out to, quickly responded “they did not service my area” after learning of my street address. Pratema did not complain about the smaller job site but instead paid close attention to the surroundings that her team would have to work with. As a homeowner, these are the type of people I want to deal with, people who bring solutions forth and have problem solving skills.

Often, constructing a new fence is a “production” that involves multiple home owners especially in the smaller confines of older Toronto neighbourhoods. Pratema was able to work with me and two of my neighbours to come up with a design and price that worked for all parties involved. This was impressive as the other fence company that came on site made a disclaimer statement to me that it was up to me to talk with my neighbours to make it all work out.

The workmanship of the fence is professional and looks great. FCF was fast and worked thorough the days to complete the build. They also made an effort to clean up general garbage and the other garbage (excess soil) they couldn’t take was communicated to everyone. There was no surprise in terms of how they left the site condition.

Good luck booking an appointment with FCF. These guys are rock stars and I noticed that while I was having onsite meetings with owners Mohan & Pratema, the phone was constantly buzzing from messages and calls. Fairly obvious that they are busy and have a full schedule this summer. My advice to all homeowners is be reasonable, understand that reputable trades companies such as FCF “choose” their customers, as much as customers choose them.

I have a high cedar fence and originally when built (sorry to say not by First Choice Fence) the posts were not installed in cement and now they are all rotting. First Choice Fence did a fabulous job in repairing the problem with my fence and I can recommend them very highly. First Choice Fence works clean, friendly and with precision​!

Prompt response to request for a quote. Work completed before anticipated date
Courteous timely work at site. Left site clean and tidy. New fence looks fantastic. I have no hesitation in recommending them.

After removing a bent, broken and rusted backyard fence at the back of our yard our neighbour insisted that it be replaced - FAST! First Choice Fence answered the call and came to survey the project within a few days. They got back to us with an affordable estimate and worked the job into their packed schedule to help us solve the problem quickly with twenty feet of new fencing. The work itself was done quickly and efficiently with my budget in mind. They were also completely respectful of my neighbour's concerns - they had to access the site through his driveway - and cleaned up after themselves. The team was polite, efficient, and did everything they promised to do super fast. We are more than satisfied.

Pratema (and team) did an excellent job completing our fencing project within the quoted time period. Communication, from start to finish, was excellent. And, our "last minute" requests were accommodated without hesitation.

We will recommend First Choice Fence to anyone who needs a project completed quickly, efficiently and correctly.

Our backyard is beautiful. We are beyond pleased.

First choice team was great. Even with the rain coming down they took care of everything and had our fence up in 1 day. . I highly recommend and will be using them again.

My mother's fence had three fence posts that were rotting out so we searched homestars and after reading First Choice Fence's excellent reviews we decided to give them a call. They were prompt at returning our call and coming out for an estimate.
Pratema was very nice & suggested that instead of replacing the existing fence posts which could ultimately break more of the fence, that we erect posts in front of the existing ones thus straightening and stabilizing the fence. Once weather permitted, Pratema and her team came out to do the job. The team got straight to work and for the most part did an excellent job. Although they had a bit of trouble installing one of two posts on the west side of the yard, they did finally manage to get it in and both looked great. The reason I am not giving a 10/10 rating is because of how the the one post looks on the east side of the yard just inside the gate. It was the last post they installed. I believe the problem occurred when the post was not cut to size properly before it was put in the cement. Unfortunately since they had already laid it in the cement and had another job to get to, they tried to size the post by sawing the top end after it was up thus not giving an even and smooth cut like the other two posts. We also noticed that this post was probably not the best looking out of the three to put just past the gate since it's quite noticeable when you walk into the yard. This may be a small thing but I know the look of the one post bothers my mom since it's not perfect & it's quite noticeable being at the entrance to the yard right beside the patio. In the end, we took some sandpaper & sanded down the top as best we could to make it look a little better but we would have preferred the cut was done straight & smooth in the first place. As far as function, I have no doubt that the posts will do the job so we have no complaints there.
Edit: The posts held up amazing & with time have blended in perfectly with the rest of the fence. I have changed my review to 10/10

Pratima and all of her team of workers were punctual, work was done professionally, and excellent cleanup. I would highly recommend this company for any fence work whether big or small.

Our neighbour introduced First Choice to us. Their workmanship is way beyond expectation. They have a great team of workers who are friendly, high efficient, and very patience even work under the sun-baked weather in summer. Price is reasonable. I have no doubt to recommend to all potential customers. First Choice, you are SUPER!

Excellent service , workmanship and pricing. I contacted Pratema for a fence replacement. Old fence was removed and new fence was put up in a timely fashion even with my yards vegetation problems. Other companies refused to do this.