We purchased a 2-bedroom, 2-bathroom condo in an older building, planning for a complete renovation. We had a pretty good idea of what we wanted in terms of functionality, layout and design of the space, but had no prior renovation experience.
After one no-show and interviewing 3 other contracting companies, we chose ArcLine because we liked what we saw of their work and felt that Bahadur best understood our perspective and would be able to execute and contribute to our vision. They took the unit back to the concrete floor, ceiling and rebuilt everything from scratch. We found the ArcLine team to be hard working, easygoing and open to ideas. We felt it was truly a collaborative process to customize every aspect of the space including a custom kitchen, bathrooms, closet organizers and reclaimed wood doors. Bahadur also provided helpful input to ensure added functionality, most efficient use of space and aesthetics. Throughout the process we met regularly with Bahadur. He was readily available and consistently responsive to our questions and if something needed to be changed. We communicated frequently via email too; his wife Darlene was of great assistance with the correspondence.
Although ArcLine’s quote was slightly higher than others, we felt the value was worth it given their meticulous workmanship and high quality of materials used. The suppliers he recommended for things like tile, hardwood floor, kitchen and bathroom fixtures carried an excellent variety of products that were of very good quality. There were a few things that could have been better coordinated and resulted in minor delays such as electrical rewiring, incorrect fixtures ordered for the bathroom and kitchen sink; however these issues were remedied to our satisfaction. We are absolutely thrilled with our new home and are very happy that we chose the ArcLine team to renovate it for us.
- Approximate cost of services:
- $140,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Sylvia,
It was an absolute pleasure working with you both. We are so proud of the outcome of your renovation and thrilled you are happy in your new home. Please let us know if you need any more renovations done in the future. We look forward to hearing from you.
Darlene