Donaldson Heating And Air Conditioning

Heating & Air Conditioning
London ON N6J2P8
Write a Review
Write a Review

Recommended Professionals

95%(612 reviews)
96%(106 reviews)
70%(18 reviews)
95%(612 reviews)
96%(106 reviews)
70%(18 reviews)
HomeStars
Heating & Air Conditioning
Donaldson Heating And Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Donaldson Heating And Air Conditioning

Average customer rating:
9.6 10 (13 reviews)

Sort by

Mark in London
Mark in London
0 reviews London, ON
10/10

Furnace and Heat Pump install

Just had a new furnace and heat pump installed by Donaldson...can't say enough about these guys! Very professional, from our sales guy (Reed) to the installers (Josh and company)...and more than competitive price-wise...saving thousands over the life of the furnace!

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Mike Welsh
Mike Welsh
1 review London, ON
10/10

Combo boiler/water heater

Recently had a combination boiler/water heater installed by Donaldson. Everything and everyone very professional and are extremely satisfied.Great follow up on the work as well.Highly recommend.

Approximate cost of services:
$12,000.00
Was this review helpful?
Joe A.
Joe A.
1 review London, ON
10/10

Pipe Burst

I asked 2 companies to assess and fix the pipe that burst in my rental home. Donaldson went over and beyond to help us out compared to the other company. It took 3 visits to fix the issue due to inaccessibility of the problem area. Each visit, they sent different plumbers to accommodate my request to get the issue resolve as soon as possible. Each one of them is very professional, courteous and very knowledgeable. Hats off to Rob's team of Megh, Liem, Stephanie and Damian for a job well done.

Approximate cost of services:
$800.00
Was this review helpful?
batgirl
batgirl
0 reviews London, ON
10/10

Heating, Water Tank, Air Conditioning Install

Our recent experience with Donaldson Heating and Air Conditioning, is by far the best we have received from any company!!!
Their team was professional, thorough and responsive from start to finish. Jennifer was a joy to work with. She came in to assess the job, she was extremely knowledgeable and worked with our budget, not compromising on quality. Saleh and Evan completed the installation of the furnace, water heater, and a/c unit. One word describes this dynamic team....simply said, they were Awesome!!!! They left our home cleaner than they found it. They've exceeded our expectations .This company has earned their reputation. Don't hesitate to hire them. You won't regret it!!!

Approximate cost of services:
$12,500.00
Was this review helpful?
Mary Lou and David
Mary Lou and David
0 reviews London, ON
10/10

Furnace and AIr Conditioning Install

Felt good at the time of the estimate with Gary. Very professional with good warranty and service follow-up. Appreciated photo of techs prior to their arrival. Installation went smothly with Stefan and Jon who were polite, informative and professional. They ensured no damage or soiling to our home with good mats and covers to flooring. Left everything as they found it!

Thank you
David and Mary Lou

Approximate cost of services:
$12,000.00
Was this review helpful?
susan in Pickering
susan in Pickering
1 review London, ON
10/10

Air conditioning

Stefan and warren can out today to install my air conditioner. They were absolutely wonderful. Very friendly and professional.
They double and triple checked their work and had a great positive attitude.
I would certainly recommend them and this company.

Approximate cost of services:
$4,000.00
Was this review helpful?
JP
JP
1 review London, ON
10/10

New AC unit

First we had Gary come in to give us a quote. He was amazing to deal with. We had a couple quotes for a new AC system. Donaldson was by far the best quote and the most professional to deal with.
We had Sterg and Warren install our new AC. Both were extremely professional and knowledgeable. Everything was left clean when they left. Such a great company to deal. Highly recommend!!!

Approximate cost of services:
$3,245.00
Was this review helpful?
Brent in London
Brent in London
1 review London, ON
10/10

Furnace A/C Installation

Our experience with Donaldson was very good. From our initial contact
with Nolan in Dec.2019 to installation on 03 June 2020 everyone we
dealt with whether on the phone on in person was polite,professional
and helpful. We would especially like to thank expert technician
Sam H. for his diligence and determination.
Great product, great service and the best warranty
Brent and Lynn

Approximate cost of services:
$10,000.00
Was this review helpful?
Dan in Toronto
Dan in Toronto
0 reviews London, ON
5/10

Price was right but that's it!

The price was good. That was my only positive thing from Donaldson. Their employees left a mess in my place that took along rine to clean. I had to rent a carpet cleaner just to get the dirt out!!! The salesman popped in during installation and promised a certificate for a maid service to clean it up but that certificate never showed up. It has been almost a year since the incident and Donaldson hasn't reached out to make it right , not once. Dont be fooled!

Approximate cost of services:
$9,000.00
Was this review helpful?
Pat in London
Pat in London
1 review London, ON
10/10

Furnace install

The HVAC man Brook who came was very knowledgeable, hospitable and confident. He worked effectively and very aware of the home owners preferences. Tidy up after the job was done. I would highly recommend him.

Approximate cost of services:
$3,600.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in London?