Quality First Roofing

Roofing
ON M2R1E8
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HomeStars
Roofing
Quality First Roofing
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90%

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Reviews for Quality First Roofing

Average customer rating:
10 10 (322 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Prompt, responsive, and efficient.

Big team worked quickly and efficiently, cleaned up well, and the roof looks excellent. The true test will be in 10-15 years, but so far I'm very pleased.

Approximate cost of services:
$18,000.00
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Company Response

Thanks for the awesome review!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roof replacement - Great experience from start to finish

The choice to go with Quality First Roofing was based on the other positive reviews posted on HomeStars.

The estimate process was quick and easy. Once measurements were take a full estimate was provided that broke down what was and was not include. There was also transparency around what could add costs to the job, and what those costs might be (largely driven by the discovery of a second layer of shingles, or more than two plywood boards needing to be replaced).

They were able to start the job ahead of schedule and arrived on-time on construction day.

Michael and his crew were professional, personable and polite.

The whole job was done in one day. There were no surprises along the way and we incurred no additional costs outside of the estimated amount. Photos were provided along the way and at job completion. The crew also did an excellent clean up job once the work was completed.

Overall I am very happy with the whole experience and would not hesitate to recommend Quality First Roofing to anyone else who comes across this page on HomeStars looking to get roofing work done.

Approximate cost of services:
$6,000.00
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Company Response

Hi
We always lay out the costs in the beginning. This way there's no unforeseen surprises down the road. Thank you for posting such a great review! And thank you for being so hospitable yo the crew! We really appreciate the good treatment we received!

Private User
Private User
0 reviews Toronto, ON
10/10

Roof reshingle

First, I would like to comment on Peter that came to provide the initial estimate for the work. He was on-time, professional and walked me through all the aspects of what needed to be repaired and any issues they may encounter along the way.
 
The roof was being done at my elderly mother's house and Michael was able to accommodate us as soon as possible due to the leaky roof. Such care and compassion are very much appreciated.
 
The roofers were very knowledgeable and took the time to recommend what was best versus what we thought was needed. We discussed underlay and brands of shingles. They took many pictures to show us areas of concern and let us know what we might encounter under the shingles.
 
They also, as it's an older house, inspected the roof thoroughly once the old shingles were off. Luckily, the old wood was still in very good condition, so they did not need to replace anything - meaning they also did not try to charge us for unnecessary repairs.
 
The roofers cleaned up the worksite and all around and the owner of the company came by to inspect the work once it was complete. The entire job was done in a day and looks terrific!
 
A great big thank you to Michael and his team!
 

Approximate cost of services:
$6,500.00
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Company Response

I'm glad that your happy with the whole experience. We try to make every roof go as smoothly as possible and accommodate to everyone's specific needs. We're not into up charging for unnecessary work. We just do what's required to make the roof last a long time and not brake the budget. You guys were great people to work for, especially your mother. Please thank her for letting us snack on the delicious black berries she had in her garden. They are the best I've ever seen in the city.
All the best!

Bonni
Bonni
3 reviews Richmond Hill, ON
10/10

Great Experience from Beginning to End

Our experience with First Quality Roofing was exceptional.

We needed our entire roof replaced, which I had never been through before, so I needed to research and learn a lot before hiring a contractor. We're so happy that we went with Quality First. They told us what needed to be done, took time to review the quote, and explained everything. We had quotes from 2 other companies that came in hundreds/thousands of dollars higher (one quote came in at $15K). Money isn't everything and you usually get what you pay for, but based on the reviews on Homestars for Quality First, the lowest price was an added bonus.

The workers assigned to our project were so friendly and respectful. They even went so far as to bring their own case of water. The first day, they worked 13h. Every time I went out to see if they needed anything, they were happy and smiling.

By the time they left, there was no indication that anyone had been on the property at all. In addition to that, a rep from Quality First came by with a "magnet" and walked the property to ensure that any loose nails were picked up. That was impressive.

If I had to do this all over again, I don't think I'd go anywhere else. I couldn't be happier with the job Quality First Roofing did and would recommend them to my family, friends, strangers, enemies, or anyone else that might need roof work! Great job, and now hopefully, I never see them again! :-)

Approximate cost of services:
$10,000.00
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Company Response

Hi Bonni
We're not a big volume company so we're able to be picky with who we hire. We select the best installers and the results really show.
Clean up is just as important to us as the install. With every roof having thousands of nails that get stuck in your grass, we always go over a few times with a magnet to make sure everything is removed.
I happy that we were competitive and still ranked number one by our customers. It truly makes our uphill pursuit to provide the best well round experience worth while!
Thank you again for taking the time to post such a wonderful review!
All the best!

Private User
Private User
Private User reviews Toronto, ON
10/10

Inspection for Roof Leak

After contacting Quality First Roofing, they were quick to send a technician to help identify the source of a leak from our roof. Michael was a great communicator and very helpful solving the problem. It was wonderful to find a roofer that works in downtown Toronto. I would highly recommend them!

Approximate cost of services:
$150.00
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Company Response

We always willing to travel into any part of the city for our customers. I'm grad that I was able to help find the leak even though it wasn't roof related. Thank you for taking the time to post a great review!

Heidi
Heidi
2 reviews Toronto, ON
10/10

Skylight and dryer venting

Michael at Quality First Roofing was amazing! Not only did he squeeze my small but urgent job in to his already busy schedule, but he kept me in the loop at all times about scheduling which I greatly appreciated. Igor initially came to deal with a horrid second floor dryer non-venting issue that was causing my dryer to constantly overheat. I then decided I also wanted a skylight in the bathroom as it was so dark, but a sun tunnel which I had never heard of was suggested - AND I LOVE IT!! Igor who did the work was amazing, fast and tidy. Clearly an expert! One visit, two massive and awesome jobs done! I couldn't be happier! Thank you Michael and Igor.

Approximate cost of services:
$4,000.00
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Company Response

Hi Heidi
Yes Igor is our most senior and qualified technician. He knows everything there is to know in roofing. We always try to fit in these smaller jobs in between the big projects that we have going on. Especially when they are urgent. You and Athena are very upbeat and positive folks to work for! It was truly a pleasure.
Sincerely
Michael

Zack in Toronto
Zack in Toronto
4 reviews Toronto, ON
10/10

Roof Vent for bathroom Fan

We are currently renovating our washroom and found out on the Monday night of the long weekend that we need to add a roof vent for our new washroom fan. I spoke with Michael on Tuesday morning and he had a member of his team out that afternoon to complete the work for us as we were in a rush. Michael had done our roof last summer and was the first and only person I called for this repair. He took great care of us last year and again this time. I highly recommend them for your next roofing project, he is very professional and reliable

Approximate cost of services:
$400.00
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Company Response

Hi Zack
Great review!! Always a pleasure to work for you!
Thanks again for choosing our company!
Sincerely
Michael
Quality first roofing

A Sun from Toronto
A Sun from Toronto
2 reviews Toronto, ON
10/10

Excellent service, excellent work

Michael and his team did a fantastic job with the skylight installation for our porch. They were efficient, exact and did a great job cleaning up after the job was done. The price was good too! Overall very happy with the work!

Approximate cost of services:
$6,000.00
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Company Response

Hi A.
We try to achieve perfection with every job. Your skylight truly turned wonderfully and has definitely added more light to your porch and living room.
Thank you for taking the time to post such a great review!

Gary John D in Toronto
Gary John D in Toronto
4 reviews Toronto, ON
10/10

Quality in the name, Quality in their work

Shingles repair and caulking were required. Michael sent someone over very promptly. Phil did an inspection and fixed what was required. He even cleared the trough. Second time using Quality Roof. Both times service and techs were extremely friendly and helpful. Definitely recommend them.

Approximate cost of services:
$450.00
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Company Response

Hi Gary
I'm very happy that you've used us for the second time and are just as satisfied. For nearly two decades we've provided consistent quality service to our clients and plan to do so for decades to come.
All the best!

Victor
Victor
4 reviews Toronto, ON
10/10

Roof repair under warranty

We had our roof replaced by Micheal and his crew in 2017.
EXCELLENT!
Last week I noticed a shingle on the front right corner had lifted. I called Micheal and he came within 2 days to check the issue. He went up on the roof did the minor repair and check the entire roof just to make sure. Everything else was perfect. Micheal is a true professional and does excellent quality work. I have given relatives and friends Micheal’s number for thier roof replacements and repairs, all have been extremely happy. 5 stars!!

Approximate cost of services:
$50.00
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Company Response

Hi Victor
Always a pleasure to work with you!
Thank you for the awesome review!
Sincerely
Michael
Quality first roofing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations Your roof is the first and ultimate ...
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