We called Tempasure after seeing all the positive reviews on HomeStars. We were not disappointed and would call them again in a heartbeat. We were finding little puddles of water and sludge at the drain in our basement, which is right near the furnace and hot water heater. We thought the furnace was leaking, so we called Tempasure. Len called me back within 5 minutes and was completely upfront and honest with what could potentially be the problem. If it was a broken secondary heat exchanger, which it sounded like, we'd probably need to replace the furnace. Daniel arrived within the hour, inspected the furnace thoroughly and determined that there was no leak in any part of the furnace and the leak must be coming from the water heater. Daniel then did a seasonal inspection and cleaning, which we had wanted done as well, and was out within the hour. Turns out the leak was from the main plumbing line. All good now. Even though our issue turned out not to be a furnace issue, I'm so impressed with the service we received from Len and his team at every point along the way. Len has followed up with me twice since the incident, to make sure everything is ok, which goes a long way these days. Should my HVAC system ever need any attention, Tempasure will be my go-to!
- Approximate cost of services:
- $150.00
- Company Response
Wow thanks Bonni!!
We are so grateful for this amazing review thank you for the opportunity. We take a lot of pride in customer service and to hear this feedback makes us feel really special.
Thanks again
All the best
Len Minuk(Owner)