Castel Mare Marble Care Ltd.

Tile and Grout Cleaning
Toronto ON M9W 6S2
Write a Review
Write a Review


HomeStars
Tile and Grout Cleaning
Castel Mare Marble Care Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Castel Mare Marble Care Ltd.

Average customer rating:
9.9 10 (146 reviews)

Sort by

Bill C in Thornhill
Bill C in Thornhill
2 reviews Markham, ON
10/10

Kitchen Restoration

Castel-Mare Marble Care is a wonderful company! I initially met with Lucas who organized our restoration. He is very knowledgeable, friendly and helpful. Lino and Christian came to our home to do the restoration in our kitchen and powder room. They are experts about stone restoration! They did an amazing job with the limestone, marble and granite in our home. The 15 year old limestone floor in our kitchen looks like new. They repaired a marble tile in our powder room that now looks nicer than all the other tiles! They have all the necessary equipment to complete the job properly. It was a pleasure having Lino and Christian working in our home. They are very pleasant and kind men. They are tidy workers and cleaned up everything when they completed the restoration. I highly recommend Castel-Mare Marble Care to restore any tile in your home!

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you so much for your comments. We will continue as best we can to provide this type of service to all of our clientelle.

Nick Waterton
Nick Waterton
4 reviews Mississauga, ON
10/10

Porcelain Tile floor renovation/regrouting

Our 7 year old kitchen floor was in poor shape, with cracked tiles and grout.

Lucas from Castel-Mare assessed the floor, and recommended replacing the cracked tiles and re-grouting with epoxy grout. Luckily we had spare tiles left over from the installation 7 years ago.

Lucas's team were delayed a week, but did a fantastic job, removing the original grout and replacing a total of 14 tiles. The epoxy grout was matched to the original grout color, and looks great.

The floor feels like new again.

They also refinished our en-suite and entryway.

The kitchen floor refinishing was good value for money, but I thought the cost of the grout cleaning and re-caulking in the en-suite was a bit expensive. A minor quibble.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much, Nick, for your review. We appreciate greatly the feedback from all our clientele. Thank you for your candour as well. Of course, we always try our best to meet client expectations when it comes to cost.

JH in Toronto
JH in Toronto
3 reviews Toronto, ON
10/10

Marble Bathtub surround repair for split mitred edges

After an extensive home renovation (gut job) we were left with the impression that quality and ethical contractors and trades were Things of Legends.
Months of chasing our original marble tub surround fabricator/installer when the (second) surround they installed cracked - after only a few months and in exactly the same way the first one they installed also cracked - was leading to mental breakdown and a professional breakup.... Then, serendipitously, we contacted Castel-Mare.

Lucas provided expert, REAL reasons for the problems with our marble bathtub surround and tangible ways these problems could be fixed. He always responded promptly, was organized (!) and thoroughly great to work with. Curtis came to execute the repairs and finish caulking the tub/area. What a pro - his work is meticulous and he is just a lovely, entirely great guy. One would never know the edges had ever split! We are thrilled with the repair and love our marble surround more now than when it was installed.

We will be calling them soon to re-finish our stone kitchen island!

We are most grateful and highly recommend Lucas, Curtis and the Castel-Mare team

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you so much for your kind review. We look forward to working with you again. LW

jimgro in Toronto
jimgro in Toronto
1 review Toronto, ON
10/10

Shower re-grouting

Lucas and his team were very professional and did a GREAT job! Although this was a relatively small project they treated the job (and me) with respect. I look forward to working with them again.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Jim, thank you. We make it a goal to treat each job no matter the size the with the utmost importance. We look forward to working with you again as well.

Megan
Megan
4 reviews Toronto, ON
10/10

marble floor and counter top refinish

I hired Castel Mare to repair the marble floor tiles for a client of mine. They completely refinished the floors and all the etching stains are gone. They were thorough and efficient. They take great pride in their work, and their team seemed incredibly professional. Thank you.

Approximate cost of services:
$5,311.00
Was this review helpful?
Company Response

Thank you, Megan. We were happy to work along with you to provide the absolute best service we could. After reviewing the work on the project, we are positive the clients will love the result. Hope to work together again!

Sara Bederman Design in
Sara Bederman Design in
1 review Toronto, ON
10/10

Floor restoration

Castel-Mare is a professional, well trained and highly knowledgeable team. They are very reliable and take great pride in their work. They are equipped with excellent machinery and get the project done in a timely manner. I will continue to engage the team for future projects and I would highly recommend their services.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Thank you very much, Sara! We enjoyed working at your home, as well as appreciate all of your other referrals you have provided. Thank you for using our team.

Mary Jean Potter in Toronto
Mary Jean Potter in Toronto
4 reviews Toronto, ON
10/10

marble restoration kitchen bathrooms

Terrific people and easy to work with - thoughtful and really made a difference. Would have them back always as needed. Have used over the last couple of years and have had absolutely no problems. Many thanks for their ideas on how to maintain the marble too.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you so much for the review!

Pamela Smith in Toronto
Pamela Smith in Toronto
1 review Toronto, ON
10/10

Marble counter retoration

From start to finish Castel-Mare Marble Care we're professional,efficient and respectful of my home. I had a ring on my marble vanity caused by a corrosive bottle of cleaner left on the counter. I thought it was ruined. My beautiful kitchen countertop was pitted, stained and duLl. Lino came to assess the wok and it was promptly followed up with a detail quote for the work. A time was book and Christian was right on time to do the work. Care was taken to protect the floors and the work was done very well to my total satisfaction. I was pleasantly surprised how quiet it was and with virtually no dust. My countertops look like brand new and I'm thrilled. I would highly recommend CStel-Mare Marble Care.
Pamela Smith

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Pamela, we make it a goal to always keep our work environment tidy, efficient and organized. Not only does it offer you peace of mind, but it really makes our work stand out. Thanks again.

forgiot in Toronto
forgiot in Toronto
1 review Toronto, ON
10/10

Kitchen Renovation

They came to our home in a prompt manner everyday for about 5 days to coat / seal our marble floors. The staff was very professional,respectful, prompt. We would highly recommend Castel-Mare marble care ltd.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you so much for your review.

Franca in Toronto
Franca in Toronto
1 review Toronto, ON
10/10

Great care and consideration in my home!

I was impressed with the care and consideration taken with my home by the service person. They took the time to do the job right and made sure that I was happy with the work. They left the marble in my Powder Room looking brand new and polished it perfectly. After having so many workers in my home that left a mess, I was thrilled with the thoughtfulness and respect shown by the service person.

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you Franca!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Castel Mare Marble Care Ltd.

Castel-Mare Marble Care Ltd
​For over 20 years Castel-Mare Marble Care ltd. has been at the forefront of marble care.

We include marble, granite and most other natural stones in refinishing, restoration, repair, and maintenance. Our scrupulous attention to detail has helped us to achieve a reputation of exceptional quality. We pride ourselves in ensuring that our workmanship is free from compromise.

Call us today at 416-674-1552

CATEGORIES
Tile and Grout Cleaning and Tile & Stone Contractors
SERVICES
Refinishing, polishing and honing/Crack and chip repairs/Cleaning and sealing/Scratch and stain removal/Stone lippage removal/Quartz and solid surfaces
BRANDS
MORE Surface Care, Klindex, International Stone Works.
STYLES
Material and Labour Warranty • Castel-Mare guarantees all workmanship and materials to be free of unnatural defects for a period of one year following comple)on of the work provided that the account has been paid in full and provided further that normal wear-and-tear is not covered under any warranty aXer Castel-Mare has completed the work. • Regarding Sealing and protec)on of Natural Stone materials, Castel-Mare will recommend how to treat stone but will not be held liable if new stains or etching from acidic or highly alkali substances occur.
SPECIALITIES
Refinishing, polishing and honing/Crack and chip repairs/Cleaning and sealing/Scratch and stain removal/Stone lippage removal/Quartz and solid surfaces
WEBSITE
http://www.castelmaremarblecare.ca
YEAR ESTABLISHED
1990
PAYMENT METHOD
Mastercard , Visa, Cash, Cheque and e-transfer
MEMBERSHIPS
Better Business Bureau, Marble Institute of America.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Material and Labour Warranty • Castel-Mare guarantees all workmanship and materials to be free of unnatural defects for a period of one year following comple)on of the work provided that the account
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.