JH in Toronto

The last (and only) time we had the ducts cleaned in our house, it was like a visit from Ghostbusters, but perhaps not as effective.... So, with a new furnace (Atlas care) we figured we were long overdue. We live in downtown Toronto on a one-way street with permit parking on one side of the street. Booking the appointment, Marlene ensured all details were considered and taken care of to ensure the correct truck came to do the job. I have fragrance allergies/sensitivities. Marlene also ensured any sanitizer used in our ducts was one that I could tolerate. Her care and consideration was most appreciated. Ricardo and Jordan B came to do the job. They are a tremedous team. They were extremely efficient, thorough and very thoughtful with our home ensuring floors were covered and spaces respectfully treated. They are also very friendly and truly lovely guys. We really appreciated their attention to detail, including the before and after pics. The disinfectant/sanitizer used in the ducts left a lingering aroma of sage and lemon. It was really lovely and I highly recommend it, especially if you have problems with fragrance. In a couple years when I need to get the ducts cleaned again, ​ I know who I'm gonna call...!

After an extensive home renovation (gut job) we were left with the impression that quality and ethical contractors and trades were Things of Legends. Months of chasing our original marble tub surround fabricator/installer when the (second) surround they installed cracked - after only a few months and in exactly the same way the first one they installed also cracked - was leading to mental breakdown and a professional breakup.... Then, serendipitously, we contacted Castel-Mare. Lucas provided expert, REAL reasons for the problems with our marble bathtub surround and tangible ways these problems could be fixed. He always responded promptly, was organized (!) and thoroughly great to work with. Curtis came to execute the repairs and finish caulking the tub/area. What a pro - his work is meticulous and he is just a lovely, entirely great guy. One would never know the edges had ever split! We are thrilled with the repair and love our marble surround more now than when it was installed. We will be calling them soon to re-finish our stone kitchen island! We are most grateful and highly recommend Lucas, Curtis and the Castel-Mare team

This rating is LONG overdue! Can I say Rudy knows EVERYTHING and is wonderful to work with (patient to boot!) Mac and Gary are fantastic: extremely knowledgeable, experts at installation, kind/generous and COMPLETELY professional. After having had much difficulty (trusting/poor workmanship) other contractors and services, these guys (plus Erin and Laura) renewed my faith and FINALLY we have a wonderfully warm home. Very grateful for a job well done from start to finish and beyond.