Problem: The lock in our front door suddenly stopped working. I called Locksmith Care and he was there in 30 minutes. It turned out that one of the components in the lock had snapped, possibly due to metal fatigue. Dimitar went to a specialized hardware store to get a replacement part. However, it turned out that the entire mechanism would need to be replaced at a cost of $400, and there would be a 4 week wait until the part arrived :-(. So, he suggested installing a new deadbolt instead, which we went with--and it works great. I was very pleased with his professionalism and his price, which I thought was quite low given how much time he had to spend. Definitely recommended.
- Approximate cost of services:
- $200.00
- Company Response
Thank you Bob. I'm happy that you liked the price and the way we solved that problem.