Avoid Using This Company.
I hired this company to clean the Windows and Frames at my house. They came and cleaned the windows only. When I asked them why they did not clean the frames they told me they were not told to clean the frames. I called the office and confirmed that they were suppose to clean both and they told me they would have to reschedule to come back. they called me several times telling me they would be there the next day to finish the job but they never showed up. Two months later they call me again demanding payment, I told them I will be happy to pay when they finish the job. The representative from the company insisted I pay for the service even after he agreed that they did not complete the job. I once again told him that I would be happy to pay when they complete the work. The representative threaten to send this to his collections agency to which i said go ahead, good luck collecting payment for a service you did not complete.
- Approximate cost of services:
- $130.00
- Company Response
Hello,
We are very sorry to hear the negative experience you had with our company thus far. We listened to the recordings, and noticed that a discount was offered for the service, or a re-clean of the frames. Both options were declined. At this point we would still be happy to come by and re-clean the frames, or provide you with that same discount. Please feel free to give us a call at 1-800-749-0532.