Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
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Jigs in Toronto
Jigs in Toronto
1 review Ajax, ON
1/10

Window caulking

This is the most frustrating service that i have experienced in my whole life. They ruined my windows and door for a crappy caulking job. I went to work and let them do the job but when i saw thier the next morning. I was so shock with the kind of job they do. All messy and unacceptable. If I can only upload the picture of what they done. I will call them and let them do the job again. So they scheduled to do the job again. So far they fixed the problem but not to the professional level. They clean my windows and Im satisfied with it but the guy who did the job was asking for payment. So i contacted the office and I told them that I already paid the service. Again, lack of cooperation between these people.

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

Hello Jigs,

Thank you very much for your review, we value every customers opinion and advice, thus helping us grow to be the best we can be. Our sincere apologies for the miscommunication. The original job that was done, which you sent us pictures of, was not a representation of what we are able to do, and we do apologize for that. Please feel free to give us a call at 1-800-749-0532, and speak to one of our managers in order to further discuss this issue to see how we can better it for next year.

Previous versions of this review:

Jigs in Toronto
Jigs in Toronto
1 review Ajax, ON
0/10

Window caulking

This is the most frustrating service that i have experienced in my whole life. They ruined my windows and door for a crappy caulking job. I went to work and let them do the job but when i saw thier the next morning. I was so shock with the kind of job they do. All messy and unacceptable. If I can only upload the picture of what they done. I will call them and let them do the job again.

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?