They sent ill equipped employees to attempt t clean my residential windows. They were negligent with their ladder - knocked over and broke a planter urn and then scratched up the railing off my deck with the same ladder. All told damage to my property was over $150. When I called to complain, they were laughing at me over the phone. Eventually a "manager" told us there was no "evidence" that he damage was caused by his employees (this despite us seeing them knock over the urn and placing the aluminum ladder against the deck railing - the scratches being the exact width of the ladder - not a coincidence). He even asked us if we had video cameras on premises - as in "I'm working from the presumption that you're not being truthful". So in conclusion, avoid this company - terrible customer relations and a terrible company. There are lots of window cleaning companies out there - play it safe and go with a different company
- Approximate cost of services:
- $130.00