R.A.M. Home Improvements Ltd.

Windows & Doors Installation & Service
Ottawa ON K1W 1E5
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45%

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Reviews by rating (past 12 months)

Reviews for R.A.M. Home Improvements Ltd.

Average customer rating:
9.9 10 (40 reviews)

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L. Dalrymple from Gloucester
L. Dalrymple from Gloucester
1 review Gloucester, ON
10/10

windows and doors

He was referred to me by an interior decorator whose seminar I went to once. We did another estimate with another company but we trusted the referral in the end. He did windows and doors and also patio doors for us. He was excellent. He was efficient, knew what he was doing and we never had any problems with him. He told me he was a carpenter first so he definitely knew his stuff. He was a very likeable man. I've recommended him to others and will continue to do so.

Approximate cost of services:
$0.00
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10/10

work

We had some windows changed not long ago. After having received a few quotes and some great comments about R.A.M. Home Improvements, we decided on the latter.
From the quoting appointment to the end of the work performed,Raymond was punctual, pleasant and professional. As a daycare center, it was important to us that the work be done in order to limit any disruptions to our programs. Not only was this achieved, but Raymond left the premises in very clean conditions (another important factor to us). We will definitely be contacting R.A.M.Home Improvements again for any future needs. Thank you and keep up the great work!

Approximate cost of services:
$0.00
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Company Response

It was a pleasure working with you and a little different than working in a home but the kids were pleasant to watch while they were watching me. One little guy actually pulled up a chair in my direction so as not to miss any of the action. :-))

Ron from Ottawa
Ron from Ottawa
1 review Ottawa, ON
8/10

window installation

I got a recommendation for them from a friend and although we compared prices with other companies, I trusted the referral, they were local and their price was comparable. They replaced a whole bunch of windows for me and everything was fine. The service was great and it was all good.

Approximate cost of services:
$0.00
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Company Response

Thanks Ron for your time in putting this together as it is greatly appreciated. It was a pleasure working for you and hope to meet again. Enjoy the windows!

joyce spence from Ottawa
joyce spence from Ottawa
1 review Ottawa, ON
10/10

numerous doors and miscellaneous work

He's done quite a lot of work for us:
-He put in new doors(bedroom doors)
-In our condo he put in bathroom,closet, and bedroom doors (14 altogether)
-In two of the spots the cupboards were mirror doors on a track so he put in doors that open out so I can see everything in the cupboard (he had to put in jams in for them)
-He put in a beautiful multi glass surface on an oak door and it’s absolutely gorgeous!

He's very efficient, fast, very professional, and when he gives you a quote he sticks to it. He does everything very professionally and there’s no mess afterwards. I’ve had a fair amount of carpenters come into my home over the years so I know how people work, so for me to be so impressed with him is really a testament to him and his hard work. He also always kept me up to date on when he was coming and when the materials would be coming in. I'd give him the highest mark!

Approximate cost of services:
$0.00
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Company Response

I'm really happy that you are! Thank you very much for the lovely note and I see that you are enjoying your doors. Nothing pleases me more than a customer that is happy with there purchase. All the best to you and Roy.

Doug from Ottawa
Doug from Ottawa
1 review Ottawa, ON
10/10

window/door installation

Heard of RAM through my wife. Requested an estimate to replace windows. The price was competitive and product quality excellent. Chose RAM . Replaced all windows in three phases over a number of years (for financial reasons). Minor issues were addressed and fixed quickly. Very happy with the windows and doors. Exceptional tradesman takes pride in a job well done and customer satisfaction.

Approximate cost of services:
$40,000.00
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Company Response

Thanks Doug for this note it is greatly appreciated. It feels good to have returned customers and to meet again to chat about the changes in our lives.

Sarah  from Gloucester
Sarah from Gloucester
1 review Gloucester, ON
10/10

Windows/Front Door

We gathered quotes from several window companies before deciding that we wanted R.A.M. for the job. Ray was professional and meticulous when it came to installation. I would highly recommend them to anyone looking for new windows or doors.

Approximate cost of services:
$15,000.00
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Company Response

Thank you very much for this nice review as we strive to make every project as smooth as can be. We rely a lot on great reviews as customer satisfaction is our priority. I enjoyed the company of your golden retriever 'Fizzy'. Enjoy your windows and doors and stay comfy :-)

Mary C. from Gloucester
Mary C. from Gloucester
1 review Gloucester, ON
10/10

2 basement windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello Ray,

I wanted to write and thank you very much for the excellent job you did with my windows.

I am very pleased with the windows themselves - they are working and looking great! Your quality products continue to impress me. In addition, I want to recognize your superb client service. You did everything just right, from the big to the little things: a clear, no pressure estimate; beautiful installation; arriving right on time; cleaning up afterwards. It all added up to money very well spent.

Thank you again. This is the third time I've hired you over the past decade, and I will definitely not hesitate to call on you again.

Kind regards,
Mary C.
June 2011

Approximate cost of services:
$1.00
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Company Response

Thanks Mary! I really appreciate your comment about 'superb client service' as this is and always will be one of my goals to customers. This is the difference between large company and a private one where you deal directly with company owner/installer. My reputation rests on it. Kind Regards, Ray :-)

Ilija Djuric from Gloucester
Ilija Djuric from Gloucester
1 review Gloucester, ON
10/10

door installation

R.A.M did great job installing front and patio doors in our house.Estimate and the start of actual work was on time .We have been a little afraid that it is going to be a lot of mess,but the job was done precise and clean.Price was right too! We would recommend R.A.M.Keep up good job,Ray!

Approximate cost of services:
$5,000.00
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Company Response

I very much appreciate the review. Every job we do we are as tidy as can be and we try our best to minimize even the fact that we have been there at all except for providing you with exactly what you expected in the product and services you purchased. Enjoy your doors!

Ron Waters from Ottawa
Ron Waters from Ottawa
1 review Ottawa, ON
10/10

Replace the windows and doors on my two story house

I had several contractors visit my house for an estimate. Most would do it in stages by different people- the "rough" estimate, the "exact measuring" estimate- done by someone else. And finally the person doing the actual work could be just out of trade school with no real expereience- especially if some unforeseen things occur like some wood rot for example.
With RAM, Ray did all these three things himself. The person doing the actual work was therefoer every familiar with the house and his 25 years was an added bonus. I also checked out other houses he had worked on all the clients were very happy with him
Ray is an excellent carpenter and is tedious in doing the job "perfect" the first time. He also repaired some header and sheathing problems and all the work was first class.

Approximate cost of services:
$20,000.00
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Company Response

Thank you very for your review Ron! It was a great pleasure working for you in replacing all of the windows in your home. I assume with this nice letter that you are very happy with your purchase and are keeping comfortable with your new windows.
Warmest Regards,
Ray

Kb0se in Kanata
Kb0se in Kanata
1 review KANATA, ON

First Review

10/10

Windows

Late in year, found out window frame was severely damaged. Ray Marin came, took measurements, provided good estimates. Did a good installation job despite cold and snow. Very satisfied with job done.

Approximate cost of services:
$3,000.00
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Company Response

It was a pleasure to have been of service to you. I really appreciate your feedback and trust you have enjoyed your new windows especially with this colder winter months. Best Regards, Ray

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about R.A.M. Home Improvements Ltd.

What We Do, Outfit your home with new windows and doors. R. A. M. Home Improvements Ltd. has been specializing in windows and doors sales and installation since 1987. We are proud to offer personable, dependable service to all of our clients. Install a new patio door today; call R. ...
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