We thought we had a squirrel in our chimney and searched HomeStars to find someone to remove it. We came across Liddle Rascals with really good reviews and ratings. We were not disappointed! Scott came the same day and it was actually a raccoon and he was still in the chimney. Scott set the one way door on the chimney top so once the raccoon left he could not get back in again and he came a few days later to put a permanent wire mesh over the chimney top. What really impressed us about Scott is that in addition to doing a great job resolving the raccoon issue, he was great afterwards when we had some additional questions and concerns about installing a chimney cap and was very responsive to our emails. Scott went out of his way to explain things to us and even came over in person to address our concerns. We highly recommend Liddle Rascals and Scott. There are probably others who could also have resolved the raccoon issue, but I doubt there is anyone who provides great customer service and goes out of their way to make the customer happy. Great job Scott!!!
- Approximate cost of services:
- $400.00
- Company Response
Thank you Penny for the kind words. You have coinsidely exemplified what our company stands and strides for. Aside from the minor delay with installing the chimney cap, I believe in the end we came up with the best solution possible, and most importantly I'm happy that you were satisfied with the final result. Thanks again for your business