Interior Nation

Formerly Kitchen Nation
General Contractors
Vaughan ON L4K 1Z8
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Reviews for Interior Nation

Average customer rating:
9.5 10 (107 reviews)

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sureshpalsingh in Brampton
sureshpalsingh in Brampton
1 review Brampton, ON
10/10

Kitchen Renovation

Excellent work with best price in market Good customer satisfaction .The material used was of good quality and installation work was professional

Approximate cost of services:
$10,000.00
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Company Response

Thanks Mr. Suresh for your business and Kind words. It is our privilege to have a generous customer like you. Deepak & Interior Nation Team.

Sjaura from Brampton
Sjaura from Brampton
2 reviews Brampton, ON
10/10

Kitchen Island install

I bought a new house and didn't like the tiny island they gave us. We decided to have that pulled out and have a custom island put in. After getting many quotes we decided to go with Interior Nation; Deepak was willing to match/beat any quote that we received from other companies and seemed to understand exactly what we were looking for. We worked with Deepak for a while perfecting the design and size of the island; we already knew exactly what size and features we wanted but Deepak worked to perfect that concept. He made sure he maximized the space by giving us lots of storage compartments, a microwave shelf, and pots and pans drawers.

Deepak came with the installer on the day of install and things went smoothly. Unfortunately, once Deepak left there were some issues with the installer but Deepak was quick to rectify that. Everything finished the way we expected it to. We have an issue with one of our drawers not closing properly because of the microwave trim kit and Deepak has offered to come in and get that fixed as soon as we have time.

We are very happy with the end product. You cant expect a project like this, that has so much customization, to go 100% the way you want it to....the thing I liked about working with Deepak is that he will keep working to make your concepts a reality. The workmanship is amazing, and Deepak added extra touches, like a fancy toe kick, that we were not even expecting.

Our island is quickly becoming the heart of our home because that is where all of our family seems to gather when together. Its like a feature piece and we couldnt be happier with it.

I will definitely be using Deepak again for a basement project and have already recommended him to other family members.

Approximate cost of services:
$4,300.00
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Company Response

Thank you Sonya & Amit for all your trust. It is personalities like you who motivate us. I am thankful that you chose us. Kind Regards. Deepak & Kitchen Nation Team

ismaelhingun in Mississauga
ismaelhingun in Mississauga
1 review Mississauga, ON
10/10

Kitchen Renovation And Designing

He did a very beautiful job by giving different options and designs according to my need and by creating more space in the kitchen

Approximate cost of services:
$11,000.00
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Company Response

Thank you Ismael & Zeenat for your kind words and all the referrals. Words are not enough to explain how much respect we have for you & family. We are privileged to have customers like you. Looking forward to serve your referrals to their expectations. Regards. Deepak & Kitchen Nation Team

Sunil
Sunil
1 review Mississauga, ON
10/10

Kitchen Renovation

Very happy with the job , very professional work , no cut corners and on time , good advice from Sapna and thanks for the design. All the appliance fit perfect and on budget Thanh again Deepak and Sapna

Approximate cost of services:
$13,000.00
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Company Response

Sunil and anu it's my pleasure working with you on your Kitchen Project. Thanks for posting beautiful review about us. Sapna and Kitchen Nation Team.

Testy
Testy
2 reviews Brampton, ON
9/10

Condo Renovation

Deepak is one of the most honest people I have come across in this industry. He (and his team) took a mess of a condo and renovated it to it's former glory at a reasonable price. You are not going to get the 4 Seasons result with a frugal budget. But you will get great value and a great look from your investment with Deepak.
The biggest referral you can give to someone is to answer the question, would you use them again? My answer is a definite yes. I will call upon Deepak for whatever work may arise in the future that his team has expertise in.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Zeljko for your kind review. Thanks for your generosity & trust in us that we are able to renovate your apartment to your expectation. Looking forward to serve you for your future projects. Regards. Deepak & Kitchen Nation Team

Manisha from Milton
Manisha from Milton
1 review Milton, ON
10/10

Kitchen renovation

We got our Kitchen renovation done from Interior nation. Deepak was very detailed and he discussed and explained us everything very patiently. He gave us some very good suggestions and did a great job with designs. Everything was done an time starting from delivery of cabinets to installation. His installers were very courteous and did a great job as well. We are very happy with the end result

Approximate cost of services:
$20,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Manisha & Vishal for your time you spent to write this review for us. I am very happy that you liked my suggestions and incorporated them in design. Most crucial I remember is the island size. I am confident you must be liking it now.

Kind Regads
Deepak & Interior Nation Team.

Andre Oliveira from Vaughan
Andre Oliveira from Vaughan
1 review Vaughan, ON
0/10

Kitchen reno

Learned my lesson, $500.00 later.
Long story short, I was in the process of having my kitchen redone and of course contacted a few companies to obtain some quotes. After having some numbers already in mind, we came across Interior Nation and decided to see if we could have a better deal, as the prices advertised in a a local classified seemed quite good. Initial quote presented by Sapna was quite lower than other companies, and after some discussion it became clear it was not as complete as the other companies, so Sapna asked for a few more details so that she could provide a more detailed quote with the finishes we wanted. That revised amount turned out still being at least 20% lower than a competitor, but nothing was given to us in writing, just a verbal quote. So, after some consideration we decided to proceed with Interior Nation and asked Sapna to come over our place, where she could verify the details and possibly make suggestions.
After her consultation, we paid the $500.00 fee she charges for that visit, and we were asked to wait a few days as she would prepare a more detailed quote.
A week later we went back to the showroom to see the numbers, and to our surprised, the initial quote without ANY changes made was now much higher than the verbal quote. When we inquired why, the answer was that "something was missing n the first quote" and that to get what we wanted (which is what we presented on the first visit - we even had drawings showing the measurements, etc - as we had already visited several kitchen companies beforehand) that would be the actual price. So, while company ABC quoted us a given amount for all work including countertops, etc, Interior Nation quoted us the very same design, including all countertops, etc.. but that amount was revised and found to be missing some important details, only AFTER we had already paid the consultation fee.
Long story short, we paid $500.00 to have someone quote us a higher price than what was presented at the time of the first consultation.
Lesson learned - NEVER agree to pay their fee until you get something in writing. I had to eat a $500.00 loss and decided to proceed with a different company.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Andre,
We hope to use the Homestars platform to clear up this matter.
1) We would like to point out that the first quote provided to you was per your measurements and requirement given to us by you. We based our quote on all the information that you provided us. When we discussed in detail we realized you were expecting certain services which you didnt mention at the time of initial quote and we revised our quote to include all those things and provided you final quote. WE VERY CLEARLY MENTION YOU IF YOU LIKE TO GO WITH YOUR INITIAL PLAN WE CAN OFFER YOU SAME COST WHAT WE GAVE YOU IN OUR FIRST MEETING.
2) When you asked us to come to your home for a professional measurement and a design consultation we told you that it has $500 non refundable charge that can be totally adjusted towards your final invoice
3) Once we made the house call we realized that your measurement of island and requirements for kitchen were changed and there were quite a few inconsistencies which led to an obvious increase in the quote. At this point we would like to point out that if your measurements would have stayed the same your quote would not have changed one bit.
4) At this point you told us you wanted your money back as you do not like the price and this is where we reminded you that $500.00 fee was non-refundable. This fee was for the house call, design consultation, and all the time we spent working on your kitchen design. This fee is adjustable towards your quote but at this point after all the design work is done you decide not to pursue the project with us then that fee is non-refundable.
5) Lastly then you told us that as the price quoted was out of your budget and you have decided to put your renovation on hold and we offered to honor this fee for the next full year if you decided to take up this project again.
We cannot be any more clearer on the fact that the $500.00 fee is totally adjustable towards your order and the first quote is always based on the measurements and requirement you provide to us. Please do not hesitate to call us as we still stand behind our offer of honoring the $500.00 fee for a full year if you do decide to do your kitchen.
Deepak Malik

kim from Mississauga
kim from Mississauga
2 reviews Mississauga, ON
10/10

Kitchen Renovation

I recently hired Interior Nation to install a brand new kitchen in my house. I ordered the kitchen in February 2015 and the kitchen was installed on time as promised in March 2015.I am totally happy with my new kitchen and my experience with Interior Nation.

The ordering process was easy and the kitchen was installed on time, I felt the price was fair and the service I received from Deepak was courteous and efficient and he was very quick to answer all my questions.

I would absolutely recommend Interior Nation to anyone wanting to install a new kitchen.

Thank you
Kim

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Alex from Mississauga
Alex from Mississauga
2 reviews Mississauga, ON
0/10

Kitchen

Sales part was good. but service went out the windows at install. original installers were extremely rude. Only one installer was left from the crew. Was only suppose to be a half day job took almost two days. Cabinets were never adjusted properly and the slow close mechanisms were not properly adjusted. Some cabinets need to be pushed closed and other slam. They were also installed in different locations in the cabinets. When contacted about the issues I was told this was an adjustment and cabinets need to be adjusted after the first month. The manufacturer disagrees as said that if they had been adjusted during install (something they state should be done) that no adjustment would be needed for years. Interior nation said they would come out and make the adjustments but would charge me $150 per hour. This should have been covered under the install warranty.

They also failed to order the shelves. They placed the order and I had to pick them up from their location. When I got home it turned out they were the wrong size. They said that the manufacturer was closed for the holidays but that if I bring them the shelves they would have the cut to the correct size and bring them to me on Monday. On Monday I got an email saying that they had ordered replacement shelves. No explanation on what happened. The replacements shelves arrived and they also were the wrong size. Didn't end up getting the shelves for over a month after the install.

As they don't backup their workmanship I would avoid them at all costs.

Approximate cost of services:
$8,000.00
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Company Response

Hello Alex, Thank you for giving us an opportunity to work on your kitchen renovation project. We also want to thank Homestars for being a fair platform where honest businesses like us also gets an opportunity to reply to, discrepancies in writing the right experience about services by people like yourself. We’d like to address issues of cabinet adjustment, installer & shelves you mentioned.
1.) Alex, you mailed us regarding comparative more door gap in one wall cabinet. We mailed you 6-way hinge adjustment procedure on your request as well. We spoke with you on this matter and requested you for your availability so problem can be assessed but instead of giving us time to meet you decided to take this unfortunate step of de-legitimizing our great company. When you notified regarding soft close mechanism not working we offered you free replacement but never got any claim from you or your continued dissatisfaction about soft close until when we read your review on homestars. Please do not mislead readers by mentioning $150/hour charge asked by us as it is untrue. We guarantee all our product free from any manufacturing defect and committed to free replacement of same.
2.) You wanted our kitchen installer to remove your plumbing, whereas our agreement was for cabinets & counter installation and not plumbing. When you were told by installer that he is not licensed plumber and it is important to use licensed trades for your personal safety and protection, you get aggressive & annoyed and asked the kitchen installation team to leave your house. I would like to ask you don’t you think it was an unappropriated behavior of yours which prompted the situation? No professional can take this degree of insult. It was only at Deepak’s personal intervention that the situation was resolved. We provided you with a plumber on super urgent basis so installation can begin and can be done appropriately. Other demand you did last minute was tilt out tray installation, We supplied the parts and gave you an extra accessory without charging you installation cost. Now when situation like these arises where you start asking for un-planned upgrades & modifications certainly delay in installation cannot be avoided. The kitchen installation is 1-2 days project regardless, you were told about the procedure at time of ordering. We discuss the kitchen installation procedure with all our clients and made sure they fully understand the procedure and only after their full understanding we proceed with ordering, and you were no exception. There was no reason to complain about the process when you understand and agreed for 7-10 days of complete kitchen reno procedure. Rather in your case project was fully completed in 2 days, yes 2 days and you cannot deny that, when we said complete means fully installed and you were witness to that. Don’t you call this an AWESOME SERVICE. We had installed your cabinets on day1 & custom countertop the next day. You were so thrilled and appreciated our fast installation of granite counter top. The kitchen installer issue, that too due to your undue plumbing work demand, was buried deep under the appreciation of one day installation of granite top. Later you acknowledged in your mail that door alignment issue was also been resolved. Now your remark on installer and service is absurd.
3.) We agree that wrong size shelves were shipped by manufacturer, but we never refused to give you the replacement. We took the responsibility and shipped you the replacement through FedEx priority shipment at our cost to avoid your trip to showroom. When we installed our kitchen and countertop, much earlier than what we initially planned, you were happy & satisfied with the delivery. You were satisfied with shelves delivery as well. We are unable to understand what explanation you were expecting on replacement of shelves now when we discussed the delivery date & we mailed you all the schedule as well. Shelves delay was due to Christmas break and again we made sure at that time that you were well informed regarding the delivery status.

We cannot emphasize more that you wrote a very unfair review about us. We finished our work on timely manner and with great integrity. Alex, please share the pictures of your kitchen so peoples can see the end product and what exactly you are complaining about here. Also we want to assure you that our conversation on public platform will not affect the guarantee on our cabinets. It will remain in effect as per our agreement so please do not hesitate to call us if you need any guarantee related services for this project in future. Thank you, Deepak & Interior Nation Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Interior Nation

Kitchen Nation Kitchen Nation is a design and build company which services in the Greater Toronto Area and the surrounding cities. For over 2 decades, our dynamic team of award-winning professionals has been guiding the clients through the process of renovating a property of their dreams. Our team prides itself ...
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