Helene's Siding Inc. No Longer In Business

During the economic boom, no one was interested in any small work required on a home. 100km winds blew off the cedar shingles in the front of my home and Helene's team not only were willing to repair it but the team left no debris whatsoever and very well organized. Extremely impressed.

We are very happy with the work and service from Helene's siding. We booked them to side the full house with engineered wood siding, which included removing old siding and siding over old stucco. Helene was very approachable and accommodating to our questions, concerns, and requests, and provided us with several options.

Although there were some understandable delays with materials and the weather, David and Ann did an excellent job on the siding. They were very professional, thorough, and hard working (even working on the weekend when necessary due to the weather), showed great attention to detail, were always happy to explain what they were doing, and were very tidy and considerate. On top of it all they were also very nice and super awesome and great with our dogs.

All in all, a very pleasant experience and wonderful result! Several of our neighbors have commented on how great the siding looks now. Thank you for making our house look all shiny and new! :)

Their work was amazing. They were professional, efficient, very knowledgeable and made sure they did the job right at a very reasonable cost. We will use them again for any jobs of this sort and recommend them to anyone looking for small repairs on siding, chimneys and overall framing structural repairs.

I first hired and met Helen in 2013, she came out to do repairs on my siding, repairs I never thought possible would be able to be fixed. Not only did she fix them, but in such a away it was impossible to tell it needed fixing. All for a great price with great service.

This past week October, 2015, I am returning customer, and once again she has amazed me. Her work, attention to detail and effectiveness is second to none. Truly professional, and amazing work at the most reasonable price you can imagine and all done with great efficiency and friendliness.

There is absolutely nobody else I would call, trust or want to do my renovations and my siding then Helen!

Truly remarkable workman(woman) ship, at a very honest and reasonable price. Nothing but integrity!

Thanks again Helen, you make me a very, very happy customer!

Sincerely yours

Don F. Misener

We have been in our home 9 years and over the years the wind damage to our siding, coupled with the fact the siding was not installed properly led to an insurance claim to replace all siding. We were very impressed with the employees, they worked very hard to get the job done quickly. They went above and beyond to help us with a window issue as well. Highly recommend this company.

Several pieces of siding required replacement around the house, excellent service and high quality of repair. One piece was missed, however Helene's were back the next day to fix. I though the quote was a slightly high for the amount of work, however you get what you pay for.

Came out and fixed 5 to7 small holes caused by hail in the siding. Great job and can not even tell which pieces were replaced. One small hole was missed and they came back out in 2 days to fix that one too.

I first used Helene siding a few years ago and was extremely pleased with their work, they were quick and did great work at a great price, and so I didn't think twice about calling them for another job, I wish I had. This time around what I was told that they would come and do the estimate this was in July I did not see or hear from them for at least two months, when I called to follow up I was told that they had still not arranged to come and do it, I then asked if they could please let me know how long it would take because it was getting cold and I would like to have it finished. When they eventually came to do the estimate they stated that they would let me know within a week, I did not hear from them again for another month. When I called the office I was told that because it is only a small repair that they would be able to get it done fairly quickly and it would only be a couple hundred of dollars because I already had the siding piece. To this point I still had not received a written estimate. After the work was finished I received a bill for double the amount and was then informed that this is the amount I had to pay, I called them and they told me that they would fix the invoice accordingly and resend. When I received the new invoice it was only $80 lower and I had asked them why it was still that amount, I was informed they had a minimum charge. I informed them that this was not what I was quoted and was told there is no way that was the price. I asked to see a written email that I agreed to this price as they said I had and they could or would not show it to me. Unfortunately we were unable to come to an arrangement about this situation I had agreed to pay the $250, the amount they had orginally stated, fair to replace one piece of siding and fix a small hole, their response was to send me to collections and try and ruin my credit. The agency called me and told me that I had been sent to their office in regards to this issue, I intern offered the same amount for a settlement, they refused the offer and that's where it stands. if I were you save your money and your credit rating do not use this company without fully understanding what you're signing up for as I said in the past they were fantastic it is unfortunate if things had to change.

One strip of siding was blown of the top of the chimney in a storm. Helene's Siding were the only firm who would carry out such a small repair - they kept me informed of what they were doing and when - were on time and did an excellent job and a very reasonable price

Promote response to providing a quote. Based on reviews selected them. They were a week late in doing the work .. and while the workers and workmanship were very good, I was incredibly upset that it was done "piece meal" and while I was unhappy I was bullied by Helene to pay prior to discussing a remedy. She then agreed to have two of the three parts redone .. it never has happened. (even though it was booked twice) ... instead they have emailed me to "upgrade" the warranty work for an additional $300. I feel like Helene has held me hostage ... I feel that Helene is very money focused and not at all interested in standing by her warranty. Be very careful on the small print of quotes ..