Terrible execution (porcelain install)
- Approximate cost of services:
- $8,000.00
Terrible execution (porcelain install)
Counter,BackSplash,Bar &Fireplace
Chris, there is quite a discrepancy with your timeline and our reaction to your service call. To clarify, your kitchen was installed approximately 3-4 years ago. We install several hundred counters in a year and I have been in this industry 25 plus years and have never used clips, always silicone with plywood support and haven't had issues. I'm not sure what circumstances lead to your sink falling after 3 plus years, but you called me this past Saturday and I sent someone on the next business day, Monday to re-silicone the sink. We stand by our work and do our very best to provide after install customer service. I'm not sure how many companies offer free service calls after 3 plus years. Best of Luck!
Hi Shaila, Thank you so much for your lovely recommendation. I have enjoyed working with you and even picked up some great design tips! Looking forward to future collaborations!
Thank you so much for your kind words! I thoroughly enjoyed working with you and your designer daughter! I'm happy to have had a small part in seeing your Dream Kitchen become reality! Cheers to many happy future memories your whole will create in your new space!