We were very pleased with the work done by Penguin Basements. For 10 years we lived with an unfinished basement which basically became a large storage area. After choosing to work with Penguin, we had a beautiful finished basement with a full bathroom, separate playroom, family room, pantry and lots of storage spaces within 5 weeks. The materials they use are high quality and they bring in experts to do all the work which we were very pleased with. We were not interested in having one person who could 'do it all' as I don't believe they exist! The project was well organized and we were kept informed by our wonderful Project Manager (Walter) of any changes and updates. They also brought in a much-needed cleaning crew to really complete the basement. We've received many compliments so far - everyone especially loves the flooring! They are expensive, but their workmanship is very good. One other note to mention: they offered us financing and we took advantage of the fabulous rates we were able to get through them. Lastly, I would recommend that you have a good idea as to the layout you want in your basement before proceeding with them as they didn't offer a very comprehensive design. I worked with my project manager to update the original layout to better suit our needs and everyone was great to work to make sure that we were happy with the finished product, which we are.
- Approximate cost of services:
- $50,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?