Kareen from Etobicoke

We are pleased with our new custom closet and I was very impressed with our installer, Guy. He followed all COVID protocols and sanitized all surfaces he touched including the powder room! Our closet was a bit tricky due to the back wall of the closet not being one flat piece. For some reason the home builder had one wall jut out by about 3 inches so there was no flat surface back wall to use. Our sales rep did a great job measuring the angles as the factory cut it very well- not perfect- but they were dealing with an imperfect wall! The shelves were custom cut to fit around the angle of the wall as seen in the close up photo. We paid extra to have the back of the closet covered which was worth it since the original wall was such a mess. Overall the finished product looks great and is functional for our son and can be adapted as he grows. Thank you!

We were very pleased with the work done by Penguin Basements. For 10 years we lived with an unfinished basement which basically became a large storage area. After choosing to work with Penguin, we had a beautiful finished basement with a full bathroom, separate playroom, family room, pantry and lots of storage spaces within 5 weeks. The materials they use are high quality and they bring in experts to do all the work which we were very pleased with. We were not interested in having one person who could 'do it all' as I don't believe they exist! The project was well organized and we were kept informed by our wonderful Project Manager (Walter) of any changes and updates. They also brought in a much-needed cleaning crew to really complete the basement. We've received many compliments so far - everyone especially loves the flooring! They are expensive, but their workmanship is very good. One other note to mention: they offered us financing and we took advantage of the fabulous rates we were able to get through them. Lastly, I would recommend that you have a good idea as to the layout you want in your basement before proceeding with them as they didn't offer a very comprehensive design. I worked with my project manager to update the original layout to better suit our needs and everyone was great to work to make sure that we were happy with the finished product, which we are.