We had a new side door installed at our home by New Look Windows and Doors and the entire process from initial consultation to installation was exceptional. Alex, the sales manager, offered us an on site assessment quickly, provided a detailed written quote and responded to all follow up emails promptly. He was extremely professional, helpful and patient, taking the time to explain options in detail and answer all of our questions until we were ready to proceed and was never pushy. Alex, the installer, was incredibly friendly, funny and kind, even offering to help us fix a lock and handle on a separate door. He did an impeccable job installing the frame and door and left the site in pristine condition, cleaning everything up and removing all old materials. The new door looks amazing and feels so much more secure than the one it replaced. My wife and I couldn't be happier with the quality and workmanship. I would absolutely recommend New look Windows and Doors to anyone and would definitely use them again. Thank you so much to both Alexes for such a positive experience!